Experience:
No experience
Employment Type:
Full time
Posted:
5/18/2019
Job Category:
Customer Service
Customer Service Coordinator (HP) (16873)
(This job is no longer available)
International Education Corporation | Huntington Park, CA
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Job Description

UEI College is a leader in post-secondary career education. Our mission is to drive personal and community transformation by empowering students to make a positive and enduring life change. We are consistently searching for like-minded compassionate professionals who strive to be the best in their respective fields. Our top candidates share our commitment to helping students build the skills to create a future of which they can be proud.

We are currently seeking a Customer Services Coordinator to join our team at our Huntington Park Campus. In this position you will be responsible for providing customer service to students, prospective clients, and campus visitors.

Your primary duties will include:

* Complies with all Federal, State, accreditation and institutional policies and procedures.


* Welcome on-site visitors, determines nature of business, and announces visitors to appropriate personnel.


* Retrieve messages and voicemail and forward to appropriate personnel.


* Answer incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.


* Takes and delivers messages or transfers calls to voicemail when appropriate personnel are unavailable.


* Answers general questions about the organization and provides callers with address, directions, and other information.


* Monitors visitor access and issues passes when required.


* Updates appointment calendars.


* Receives, sorts, and routes mail, and maintains and routes publications.


* Maintains fax machines, assists users, sends faxes and retrieves and routes incoming faxes.


* Takes payment for services and products.


* Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.


* Performs other clerical duties as needed, such as filing, photocopying,and data entry.



Qualifications

* High School Diploma or GED; or an equivalent combination of education and experience


* Positive attitude at all times


* Customer service oriented


* Ability to multitask


* Effective communication skills


* English will be the primary language used; bilingual abilities useful but not required.



We offer an exciting, fast-paced and dynamic work environment. In addition, full-time colleagues have a variety of benefits available that include; Medical, Dental, Vision, Life Insurance, Disability Coverage, a generously matched 401(k) plan, voluntary benefits and much more.

If changing students' lives is also important to you, and you have the qualifications reflected above, we would love to hear from you!

About International Education Corporation

International Education Corporation's history dates to 1982 when United Electronics Institute was founded in Los Angeles County, California. In 1989 it became United Education Institute (UEI), so named to reflect the addition of a broader range of training programs in the career education field. International Education Corporation (IEC), a holding company, was formed in 1996 to accommodate plans for growth through expansion of existing UEI programs in addition to the acquisition of new schools. In 1996 IEC acquired the option to purchase Advanced Career Training (ACT), a career school business in operation since 1975; this acquisition was finalized in January 1998. Today, IEC is the parent company of both UEI and ACT, with a total of ten schools nationwide. UEI's first campus was established in Van Nuys, CA in October of 1983; since then, additional southern California sites have opened, including our main campus in Los Angeles (March, 1989) as well as campuses in Huntington Park (September, 1989), San Diego (October, 1990), Ontario (June, 1997), Chula Vista (August, 1999), San Bernardino (September, 1999), and El Monte (March 2005). ACT's main campus is located in Atlanta, Georgia with branch campuses in Morrow, Georgia (Atlanta suburb) and Jacksonville, Florida; all campuses were in full operation when IEC acquired ACT in 1998. UEI has eight campus locations: Los Angeles > San Diego > San Bernardino > Ontario > Van Nuys > Huntington Park > Chula Vista > El Monte ACT has three campus locations: Atlanta, GA > Morrow, GA > Jacksonville, FL