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Manager SLED Compliance
Insight Enterprises, Inc. | Tempe, Arizona
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Job Description

Req ID: 48023


Sled Compliance Manager



What you’ll be doing:



This position serves as the primary resource for negotiations, terms and conditions, Contracting Officer relationships and regulation interpretation, as well as partner teaming, and dealer programs for Public Sector contracts assigned.  The SLED Compliance Contract Manager conducts ongoing efforts to mitigate risk to the company and shall ensure that all internal approvals are in accordance with internal company directives.  The Contract Manager is empowered to work directly with SLED Compliance management and Teammates on assigned contracts, escalate issues to team management, execute best practices and contribute to process enhancements.  Strong, diplomatic written and verbal communication and fervent attention to detail are two key functions of this position.

  • Have a solid understanding of legal and contract management processes to mitigate risk to company.
  • Acquire and retain a deep understanding of all SLED contracts assigned in order to assist in selling from those contracts.
  • Work with the SLED compliance and other internal departments to ensure that every contract held by IPS SLED is in contract compliance.
  • Understand key manufacturers and publishers programs and solutions that partner with Insight.
  • Identify, analyze, and recommend business process changes and improvements in departmental systems and processes.
  • In conjunction with Insight’s legal department, manage all SLED client and partner agreements including template development, maintenance and adaptation.
  • Understand when escalation of issues to higher management is necessary.
  • Must at times work nights and weekends to meet client (internal and external) deadlines.
  • Manage internal and external client communication professionally.
  • Occasional business travel may be required.


Contract Compliance:

  • Acquires and retains broad knowledge of laws and regulations pertaining to public sector entities in the U.S.
  • Acquires and retains broad understanding of legal, bid and contract management processes to mitigate risk to company.
  • Conduct various internal audits, as assigned, in order to ensure contract compliance on assigned contracts.
  • Ensure that accurate record taking and document storage occur on all assigned activities for audit purposes.
  • Participate in contract and/or program reviews conducted by clients as assigned.


Contract Liaison:

  • Ability to interface knowledgably with SLED Government contracting personnel including contract specialists, contracting officer technical representatives and contracting officers.
  • Cultivate and maintain relationships with contracting officers of major contracts assigned.
  • Ability to interface with public sector channel representatives of manufacturer and publisher partners.
  • Cultivate and maintain relationships with key public sector channel representatives.
  • Ability to interface with sales, sales management and other internal departments to ensure that the best possible working relationships are built and maintained.


Contract Management:

  • In conjunction with SLED Compliance and other internal resources, develop and execute Contract Roll-Out programs (reporting, web-enablement, price list maintenance, trainings, sales tools, marketing plan, etc).
  • In conjunction with SLED Compliance resources, provides ongoing sales training on new and existing contracts.
  • Working with other resources as needed, completely manages all agreement and contract renewals.
  • As assigned, develop and manage contract level Small Business Subcontracting Plans.    
  • Interface with IPS Sales and Operations on issues regarding IPS contracts as needed.
  • Participate in the development and maintenance of tools to enhance contract awareness, compliance and sales.
  • Act as a subject matter expert for department systems and processes and their relationship to other departments.


What we need from you to be successful in this role:


  • High school diploma or general education degree (GED); minimum of 5 years industry experience in contract or program management; bachelor’s degree preferred and IT reseller and federal contract management experience preferred.
  • Must operate at the highest moral and ethical standards
  • Position requires an individual with strong organizational skills who is analytical, accurate, timely and detail-oriented with the ability to work under pressure and follow-through on tasks with minimal supervision 
  • Power user of MS Outlook, Word, Access and Excel 
  • Strong mathematical abilities required.
  • Understanding of IT technology is required.

The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.


About Insight


Insight’s success begins with our people making meaningful connections every day. Our culture lives in our teammates. Insight is looking for great people who will embrace our values of Hunger, Heart and Harmony. Hunger to create new opportunities for our clients. Heart to make a positive impact in people’s lives. Harmony to celebrate each other’s unique contributions to bring solutions to clients.


Join us as we work to deliver the best solutions through Intelligent Technology™, the new IT.


  • Global technology provider of IT hardware, software and service solutions
  • Fortune 500 company founded in 1988 with clients around the globe
  • $5.5 billion revenue for 2016
  • 6,400+ teammates worldwide
  • 2016 Best Places to work (Phoenix Business Journal), Great Place  to Work Certification
  • 2017 Dell EMC Titanium Black Partner, 2016 HP US Personal Systems Reseller of the Year, 2016 Cisco Gold Certification in North America, Microsoft's largest global partner



Today's talent leads tomorrow's success. Learn about careers at Insight: jobs.insight.com.


Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.


Posting Notes: Tempe, AZ || Arizona (US-AZ) || United States (US) || FIN-LEG || None || Tampa, FL; Tempe, AZ ||




About Insight Enterprises, Inc.

Insight Enterprises, Inc. (Insight) is a provider of brand-name information technology (IT) hardware, software and services to large enterprises, small to medium-sized businesses (SMB) and public sector institutions in North America, Europe, the Middle East, Africa and Asia-Pacific. The Company operates in three geographic operating segments: North America; Europe, Middle East and Africa (EMEA), and Asia and Pacific (APAC). Insight is located in 22 countries, and supports clients in 170 countries, transacting business in 17 languages and 13 currencies. The Company's offerings in North America and the United Kingdom include brand-name IT hardware, software and services. Its offerings in the remainder of its EMEA segment and in APAC only include software and select software-related services. In March 2007, the Company completed the sale of PC Wholesale, a division of its North America operating segment, which was engaged in the business of selling IT products. (Source: 10-K)

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