3-5 years of experience
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Employment Type:
Full time
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Sales Support Specialist (Administrative Role)
IMCD US | Lakewood, Ohio
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Job Description


The Sales Support Specialist provides sole support to sales team by performing a number of administrative tasks.

Essential Functions

  • Provides support to six to seven sales team members.
  • Enters sample requests to principals and follows up on non-standard samples; Reviews and verifies data entered to ensure accuracy.
  • Gathers inventory information for Sales Representatives.
  • Gathers pricing information on products lines.
  • Locates and forwards documents needed for customers.
  • Handles literature requests.
  • Composes pricing letters/emails.
  • Creates actions items and monthly sample reports.
  • Maintains departmental Excel spreadsheets.
  • Backup for Receptionist once a week (phone/mail duties).

Position Type/Expected Hours of Work:
This is a Full time position and the hours of work and days are Monday through Friday from 8 a.m. to 5 p.m., unless otherwise directed by the Sales Support Manager.

No travel is expected for this position.

Required Education and Experience

  • High School Diploma/GED with equivalent experience.
  • A minimum of 2 years' administrative/customer service.

Preferred Education and Experience

  • Associate's degree.
  • Experience in a fast-paced environment.


  • Possess excellent customer service skills and the ability to interact with customers and team-members in a professional manner.
  • Ability to multitask and switch focus quickly.
  • Ability to think independently.
  • Deadline-driven, detailed oriented, and conscientious.
  • Strong attention to detail and organizational skills.
  • Must possess good organizational skills and the ability to think strategically.
  • Proficient with common computer programs, including Microsoft Office.
  • Excellent written and verbal communication skills.


Applicants must be eligible to work in the specified location

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