3-5 years of experience
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Employment Type:
Full time
Job Category:
Sales Support Specialist - Administrative Assistant
(This job is no longer available)
IMCD US | Lakewood, OH
Grad Date

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Job Description


The Sales Support Specialist will provide the highest level of sales support while embodying the company's core values. The Sales Support Specialist will be responsible for providing accurate and timely information and assistance in order to increase the selling efficiency of our sales force.

Essential Functions

  • Provides support to six to seven sales team members.
  • Enters sample requests to principals and follows up on non-standard samples; Reviews and verifies data entered to ensure accuracy.
  • Gathers inventory information for Sales Representatives.
  • Gathers pricing information on products lines.
  • Locates and forwards documents needed for customers.
  • Handles literature requests.
  • Composes pricing letters/emails.
  • Creates actions items and monthly sample reports.
  • Maintains departmental Excel spreadsheets.
  • Backup for Receptionist once a week (phone/mail duties).

Work Environment:

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit, stand; walk; use hands to finger, handle or feel; and reach with hands and arms.

Position Type/Expected Hours of Work:

This is a Full time position and the hours of work and days are Monday through Friday from 8 a.m. to 5 p.m., unless otherwise directed by the Sales Support Manager.


No travel is expected for this position.

Required Education and Experience

  • High School Diploma/GED with equivalent experience.
  • A minimum of 2 years' administrative/customer service.

Preferred Education and Experience

  • Associate's degree.
  • Experience in a fast-paced environment.


  • Possess excellent customer service skills and the ability to interact with customers and team-members in a professional manner.
  • Ability to multitask and switch focus quickly.
  • Ability to think independently.
  • Deadline-driven, detailed oriented, and conscientious.
  • Strong attention to detail and organizational skills.
  • Must possess good organizational skills and the ability to think strategically.
  • Proficient with common computer programs, including Microsoft Office.
  • Excellent written and verbal communication skills.


Applicants must be eligible to work in the specified location