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Intern, Business Analyst - IS
hyland software | Westlake, Ohio
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Job Description


The role is responsible for working with key business stakeholders and eliciting, analyzing, validating and documenting requirements for changes to business processes, policies, or information systems. Interns will work with other business analysts and project managers to complete selected project tasks.

* position to start summer 2020*


* Utilize department specific software and tools to complete assignments and tasks
* Participate in team meetings
* Liaise with other areas to resolve information or project requests by department staff
* Compile and analyze information and develop reports, proposals, or documents
* Maintain accurate documentation and records on all projects assigned
* Engage with peers and team members to obtain knowledge to complete projects
* Complete all assignments as directed
* Follow all current standards utilized by your team


* Currently enrolled in an educational institution
* Proficiency with Microsoft Office software products
* Attentive to department needs as demonstrated by rapid and high-quality responsiveness to requests
* Excellent interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department
* Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
* Keen attention to detail
* Capable of identifying and completing tasks independently, with a sense of urgency and ownership
* Demonstrated success at maintaining high personal work standards
* Demonstrated ability to handle sensitive information with discretion and tact
* Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the position.

About hyland software

Hyland Software, Inc., established in 1991, is a leading provider of rapidly deployable enterprise content management software. Hyland develops OnBase, enterprise-class software that combines integrated document management, business process management and records management in a single application. OnBase allows organizations to manage digital content, including scanned paper documents, faxes, print streams, application files, electronic forms, web content, multi-media files, and emails. OnBase is used by businesses and government agencies to automate business processes, reduce the time and cost of performing important business functions, improve organizational efficiency and address the need for regulatory compliance through the management, control and sharing of digital content with employees, business partners, customers and other constituencies.

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