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CRM Omnichannel Manager (m/f)
HUGO BOSS | Marcella, Arkansas
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Job Description

HUGO BOSS is globally renowned as a successful fashion and lifestyle brand. On the one hand, we have our passion for extraordinary design and high expectations regarding fabrics, processing and fit to thank. On the other hand, we like to encourage our team of almost 14,500 employees to think outside the box. After all, different perspectives enhance creativity and performance and result in products that are sold in 130 countries at over 7,600 sales points around the globe.


Key responsibilities:

  • Strategic planning, design and monitoring of the technical and functional implementation of global Omnichannel projects
  • During the entire planning and implementation phase, up to the point of successful release, your role is to be the communication interface between multidiciplinary teams, made up of external partners, the contact person responsible at our subsidiaries and internal colleagues
  • You will be responsible for continuously monitoring the progress of the project (including timing, budget, quality, risks and reporting)
  • You are aware of data protection laws as part of global project management your daily routine
  • Besides project and process documentation, you are also responsible for the coordination and implementation of international trainings to introduce the CRM Omnichannel concepts to the own retail

Required qualifications:

  • A degree in business economics or communications/information science, focusing on marketing, international management or a comparable marketing-related education
  • Several years of experience in the management of complex or parallel projects and multidisciplinary, globally distributed teams
  • An excellent international knowledge of retail and e-commerce, including distinct customer orientation, preferably in the fashion/lifestyle/luxury industry
  • Good analytical skills, network and conceptual thinking for integration of interfaces and methodically structured project work
  • Excellent MS Office skills, English to negotiation level, experience with Microsoft Dynamics CRM an advantage
  • Solution-oriented thinking and actions
  • Your strengths include a professional appearance, communication and organizational skills, as well as personal initiative and assertiveness


HUGO BOSS offers its employees exceptional working conditions in an international environment. If you are interested in the fashion sector and challenges inspire your ambition, we would like to get to know you.

We look forward to your online application at jobs.hugoboss.com

|  HUGO BOSS AG  |  Marketing & Communications  |  Full-time  |  Job experience  |

|  Germany  |  Baden-Württemberg (DE-BW)  |  72555 |  Metzingen  |  Nearest major city: Stuttgart  |

Marketing & Communications,  


HUGO BOSS has provided critical support to many of the Guggenheim Museum's programs since 1995. In addition to The Hugo Boss Prize, the company has helped to make possible retrospectives of the work of Matthew Barney, Georg Baselitz, Ross Bleckner, Francesco Clemente, Ellsworth Kelly, and Robert Rauschenberg, and James Rosenquist; the presentation Art in America: Now in Shanghai; and the Ed Ruscha (2005) and Felix Gonzalez-Torres (2007) exhibitions in the U.S. Pavilion of the Venice Biennale.

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