Experience:
No experience
Employment Type:
Full time
Posted:
4/18/2017
Job Category:
Sales
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Manager Retail Training & Development / Trainer (m/f)
HUGO BOSS | Marcella, Arkansas
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Job Description

HUGO BOSS is globally renowned as a successful fashion and lifestyle brand. On the one hand, we have our passion for extraordinary design and high expectations regarding fabrics, processing and fitting to thank. On the other hand, we like to encourage our team of almost 13,800 employees to think outside the box. After all, different perspectives enhance creativity and performance and result in products that are sold in 126 countries at over 7,600 sales points around the globe.

 


Key responsibilities:

 

  • Drive retail performance, consistency, execution and optimization through support and lead of global and cross functional initiatives
  • Further development of our global HUGO BOSS Retail Academy & University training programs
  • Continuous evaluation and monitoring effectiveness and sustainability of trainings
  • Develop innovative and solution oriented training initiatives / tools to optimize global retail processes and consistency that drive dynamic retailing, commerciality, customer centricity, customer experience and sustainable growth
  • Preparation, delivery and follow-up measures of training initiatives / workshops in all regions
  • Observing and coaching retail employees on the POS to ensure consistently high customer service and behaviors which are demonstrated in all aspects of customer interaction
  • Enabling of own Retail Trainers to ensure strategic approach of HUGO BOSS customer service excellence
  • Drive a retail mindset and behavior through training initiatives


Required qualifications:

 

  • Demonstrated experience of retail – ideally in Fashion Retail
  • University degree in business, economics, psychology or adult education would be an advantage
  • Knowledge of e-learning, learning management platforms and state of the art training tools
  • Strong experience in the design and implementation of trainings for retail employees, leading and executing global projects and teams
  • Strong communication, methodical and presentation skills, high levels of emotional intelligence, strong customer centricity / retail commerciality
  • Strong organizational skills, structured work approach with attention to detail
  • Strong ability to be flexible and adaptable to the needs of the business
  • Excellent follow-up, organizational skills, project management skills and able to handle multiple tasks simultaneously 
  • Ability to work independently and collaboratively in a team, solution-oriented approach, effective time management
  • Self-confident and positive demeanor, engaging personality in an international environment
  • Fluent in English preferable as a second language (spoken and written) as well as advanced MS Office skills

 

HUGO BOSS offers its employees exceptional working conditions in an international environment. If you are interested in the fashion sector and challenges inspire your ambition, we would like to get to know you.


We look forward to your online application at jobs.hugoboss.com


|  HUGO BOSS AG  |  Retail Operations  |  Full-time  |  Job experience  |

|  Germany  |  Baden-Württemberg (DE-BW)  |  72555 |  Metzingen  |  Nearest major city: Stuttgart  |

Keywords:
Retail Operations,

About HUGO BOSS

HUGO BOSS has provided critical support to many of the Guggenheim Museum's programs since 1995. In addition to The Hugo Boss Prize, the company has helped to make possible retrospectives of the work of Matthew Barney, Georg Baselitz, Ross Bleckner, Francesco Clemente, Ellsworth Kelly, and Robert Rauschenberg, and James Rosenquist; the presentation Art in America: Now in Shanghai; and the Ed Ruscha (2005) and Felix Gonzalez-Torres (2007) exhibitions in the U.S. Pavilion of the Venice Biennale.

This company profile was created by AfterCollege and is about HUGO BOSS. This page is not endorsed by or affiliated with HUGO BOSS. For questions regarding company profiles, please email: care@aftercollege.com.