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Job Description

Manager, Information Technology - Information AnalyticsJobID: 45428
Position Type:
Closing Date:
Technology Professionals/Manager, IT
Date Posted:
Information Assessment & Analytics
Date Available:
Location:Area:Job Category:
Hattie Mae White Bldg.NorthwestTechnology Professionals
Job Code:Contract Type:Months:
Salary Minimum:Salary Maximum:

  • Manager, Information Technology - Information & Analytics (IA)- IT0415
Position Title: Manager, Information Technology - Information & Analytics (IA)

Contract Length: 12 Months

Date: 04/30/09

Date of Last Revision: 08/11/17

Job Code: IT0415

Pay Grade: T14

FLSA Status: Exempt

Job Family – Information Technology

JOB SUMMARY: Manages a team of people in one or more of the IT disciplines including, but not limited to, business systems analysis, application development, database administration, quality assurance, IT security, customer service, network or platform administration and other infrastructure areas. This position is responsible for all management responsibilities in an assigned area such as budgeting, financial management, resource management, performance management, project definition and execution to meet the mission of the group, and ongoing operations.
The team’s primary products include: An Enterprise Data Warehouse; business intelligence dashboards and reports used by thousands of teachers, principals and administrators; a ‘Power User’ Reporting Environment; and dozens of integrations to/from internal and external systems.

Use of this job family outside of centralized IT requires approval from the Chief Technology Information Officer.


List most important duties first

1. Acts as delivery manager for IA’s products and services including planning, work estimating and scheduling, resource assignment, progress tracking and reporting, communication, etc.
Evaluates recommendations of others, deciding on course of action in ambiguous situations and applying innovative solutions. Provides process, project and technical guidance, quality review and management of a group of technology professionals. Works on issues where analysis of situation or data requires review of relevant factors. Exercises judgment within defined procedures and policies to determine appropriate action.

2. Optimizes delivery and quality of IA’s work products.
Establishes technical standards and requirements and reviews the current status and collaborates to develop improvement solutions. Communicates quality goals within scope of job. Takes steps on timely basis to eliminate quality issues.

3. Performs post-product completion evaluation; identifies areas for improvement and works with Sr IT Manager to implement needed process changes.

4. Expedites collaborative product design process.
Oversees and manages design, implementation, delivery, monitoring and administration of IT services and technologies to departments; Leads others in research and analysis to develop creative and innovative solutions regarding processes, directions and methodologies.

5. Ensures completion of IA’s work product-related documentation.

6. Ensures fair, balanced and effective resource utilization.

7. Ensures effective staffing, resource utilization, and needs assessment of projects and balancing the work load of staff. Assists in selecting, developing and evaluating personnel to ensure efficient operation of IA product/service delivery process.

8. Administrative manager of team’s business systems analysts and QA analyst.

9. Directly accountable for professional and technical development of direct reports.

10. Performs other job-related duties as assigned.

EDUCATION: Bachelor’s Degree; Master’s Degree preferred. As determined by Human Resources and the hiring manager, additional equivalent and directly related education and experience in lieu of a Bachelor’s Degree may be substituted for the degree requirement. Equivalent experience is 4 or more years in a related field in an exempt-level position, in addition to the minimum experience requirement of 12+ years.

WORK EXPERIENCE: 12+ years IT experience including some supervisory or leadership experience, Extensive experience leading teams producing data warehousing, business intelligence and ETL solutions, Experience with MS SQL Server, IBM Cognos and/or Informatica PowerCenter preferred, Mature experience working within a structured software development life cycle process including agile and waterfall methodologies

TYPE OF SKILL AND/OR REQUIRED LICENSING/CERTIFICATION: Technical background as BI or ETL developer, BSA, QA analyst and/or similar role, Senior level certification in an IT discipline (PMP, CBAP, etc.). Highly motivated and able to interact effectively with internal and external customers to understand and adjust technical solutions to frequently changing business rules, as mandated by state and federal education agencies

LEADERSHIP/SUPERVISORY RESPONSIBILITIES: Manages. Accomplishes the majority of work objectives through the management of direct reports. Provides day-to-day direction to staff; may become directly involved, as required, to meet schedules and resolve problems. Responsible for assigning work, meeting completion dates, interpreting and ensuring application of policies and procedures. Receives assignments in the form of objectives, with goals and the process by which to meet goals. Provides input to hiring, performance and budget.

WORK COMPLEXITY/INDEPENDENT JUDGMENT: Work is substantially complex, varied and regularly requires the selection and application of technical and detailed guidelines. Independent judgment is required to identify, select, and apply the most appropriate methods as well as interpret precedent. Position regularly makes recommendations to management on areas of significance to the department. Supervision received typically consists of providing direction on the more complex projects and new job duties and priorities.

BUDGET AUTHORITY: Specifies requirements for a plan and/or budget.

PROBLEM SOLVING: Decisions are made with greater freedom and discretion, including recommendations that are subject to approval on matters that may affect multiple departments across HISD. Job is frequently expected to recommend new solutions to problems, to improve existing methods/procedures/services and generate new ideas. May also review decisions made by other individuals on more routine matters.

IMPACT OF DECISIONS: Decisions have moderate impact to the facility/department or division, causing increased satisfaction or dissatisfaction; producing efficiencies or delays; promoting or inhibiting personal intellectual or professional development; and/or contributing to financial gain or expense. Errors may be serious, usually not subject to direct verification or check, causing losses such as improper cost calculations, overpayment or improper utilization of labor, materials or equipment. Effect usually confined to the organization itself and is short term.(Lvl 3)

COMMUNICATION/INTERACTIONS: Collaborate and solve problems – works with others to resolve problems, clarify or interpret complex information/policies, and provide initial screening/negotiations without approval authority. Interactions are typically with customers, senior level professional staff, and managers.

CUSTOMER RELATIONSHIPS: Takes routine or required customer actions to meet customer needs. Responds promptly and accurately to customer complaints, inquiries and requests for information and coordinates appropriate follow-up. May handle escalated issues passed on from co-workers or subordinates.

WORKING/ENVIRONMENTAL CONDITIONS: Work involves some exposure to moderate risk of accident and requires following basic safety precautions. Ability to carry and/or lift 45 pounds or more. Work is normally set to specified shifts. This position is expected to be goal and customer service focused. During times of emergencies, outages and project planned work; employees are expected to be on call and available until the event is addressed. During system conversions, extra effort may be required in order to ensure the roll out of the system is successful.

About Houston Independent School District

HISD provides bus service for eligible regular-education students who submit requests to their campus transportation coordinators and have them approved by the Transportation Services Department. Bus stops for most regular-education students will be located at HISD campuses that are within one mile of the student's residence, but no further than two miles. The parent or legal guardian of a student who qualifies for bus service is responsible for transportation, if needed, to the student's assigned bus stop. If a special-needs student's Individualized Education Plan requires transportation services for a free and appropriate public education, HISD provides district bus service to the closest available program that meets the student's needs. The parent or legal guardian of a student who does not qualify for bus service is responsible for the student's transportation, if needed, to the assigned campus. Discounted METRO passes are available to all HISD students. Details about these "Youth" and "Student" discounts, including schedules, are available online under "Fare Information" at www.ridemetro.org, or by calling the METROLine at 713-635-4000. For information about eligibility and bus stops, contact your campus transportation coordinator, or consult the Transportation Services Department Web site.

This company profile was created by AfterCollege and is about Houston Independent School District. This page is not endorsed by or affiliated with Houston Independent School District. For questions regarding company profiles, please email: care@aftercollege.com.