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Employment Type:
Full time
Job Category:
College Success Advisor (CSA)
(This job is no longer available)
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Job Description

College Success Advisor (CSA)JobID: 45072
Position Type:
Closing Date:
Business Professionals/Academics
Date Posted:
College Readiness
Date Available:
Location:Area:Job Category:
Hattie Mae White Bldg.NorthwestBusiness Professionals
Job Code:Contract Type:Months:
Salary Minimum:Salary Maximum:

  • College Success Advisor (CSA) - AC1155
POSITION TITLE: College Success Advisor (CSA)


Job Code: AC1155



Job Family – Academics

JOB SUMMARY: Works under the Manager of College Success to help students access and complete a post-secondary education. Engages students, parents, teachers, counselors, administrators, and other key stakeholders to accomplish such goal. Coordinates and delivers after-school and summer programming and events that supplement school-day programming and further prepare students for post-secondary success.


List most important duties first
  1. Provides students, and parents with guidance and support through the college application, matriculation, and financial aid processes.
  2. Builds and strengthens a college-culture at their campus by providing students and their families with relevant information, leading college exploration activities and highlighting and promoting the value of a post-secondary education.
  3. Operates a college exploration center at their campus where students and family members can explore colleges, learn about scholarships and financial aid available, and receive additional support.
  4. Coordinates and delivers after-school and summer programming, including college visits, college/financial aid nights, and parent workshops.
  5. Ensures that students and their parents are aware of and are able to effectively utilize available resources, including online college and career exploration platforms and PSAT and SAT preparation tools.
  6. Collaborates with individuals with similar roles at other campuses to share best practices and resources that will maximize student outcomes.
  7. Performs other job-related duties as assigned.
EDUCATION: Bachelor’s Degree

WORK EXPERIENCE: 2 to 5 years of professional experience in an academic setting strongly preferred. Experience in student counseling, teaching, or college admissions also preferred.

TYPE OF SKILL AND/OR REQUIRED LICENSING/CERTIFICATION: Microsoft Office, office equipment (e.g., computer, copier). Strong familiarity with college and financial aid processes. Bilingual (Spanish, Vietnamese or other) highly valued. Exceptional interpersonal skills, able to relate one-on-one and in groups with confidence and poise, Ability to provide critical and constructive feedback to effect immediate change, Highly analytical, able to interpret data and weigh multiple options, Strong communicator, ability to write clearly and analytically, A problem solver, able to prioritize multiple scenarios. Ability to model research-based teaching strategies. Self-starter, flexible, able to adapt and adjust quickly to changing situations and needs.

LEADERSHIP RESPONSIBILITIES: Level 2 - Work Leadership. Regularly provides project management or team leadership to a group of two or more employees, but does not have formal supervisory responsibility. Leading and directing is restricted to monitoring work and providing guidance on escalated issues. Most of work time is spent performing many of the same duties they are leading.

WORK COMPLEXITY/INDEPENDENT JUDGMENT: Work is non-standardized and widely varied, involving many complex and significant variables including significant time spent planning, evaluating complex solutions and issues, and negotiating outcomes. Strong analytic ability and inductive thinking are frequently required to devise new approaches to situations where previously accepted solutions have proven inadequate. Position regularly makes recommendations to management on areas of significance to the division. Supervision received typically consists of providing periodic coaching, advice and feedback. Specifies requirements for a plan and/or budget.

BUDGET AUTHORITY: Analyzes and interprets data and figures.

PROBLEM SOLVING: Decisions are made with greater freedom and discretion, including recommendations that are subject to approval on matters that may affect multiple departments across HISD. Job is frequently expected to recommend new solutions to problems, to improve existing methods/procedures/services and generate new ideas. May also review decisions made by other individuals on more routine matters.

IMPACT OF DECISIONS: Decisions have moderate impact to the facility/department or division, causing increased satisfaction or dissatisfaction; producing efficiencies or delays; promoting or inhibiting personal intellectual or professional development; and/or contributing to financial gain or expense. Errors may be serious, usually not subject to direct verification or check, causing losses such as improper cost calculations, overpayment or improper utilization of labor, materials or equipment. Effect usually confined to the organization itself and is short term.

COMMUNICATION/INTERACTIONS: Collaborate and solve problems - works with others to resolve problems, clarify or interpret complex information/policies, and provide initial screening/negotiations without approval authority. Interactions are typically with customers, senior level professional staff, and managers.

CUSTOMER RELATIONSHIPS: Regularly assesses and diffuses complex, and escalated customer issues. Takes personal responsibility and accountability for solving systemic customer service problems. Regularly explores alternative and creative solutions to meeting the needs of the customer within HISD's policies and Houston Independent School District Job Description guidelines.

WORKING/ENVIRONMENTAL CONDITIONS: Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements. Ability to carry and/or lift objects weighing less than 15 pounds from one location to another.

About Houston Independent School District

HISD provides bus service for eligible regular-education students who submit requests to their campus transportation coordinators and have them approved by the Transportation Services Department. Bus stops for most regular-education students will be located at HISD campuses that are within one mile of the student's residence, but no further than two miles. The parent or legal guardian of a student who qualifies for bus service is responsible for transportation, if needed, to the student's assigned bus stop. If a special-needs student's Individualized Education Plan requires transportation services for a free and appropriate public education, HISD provides district bus service to the closest available program that meets the student's needs. The parent or legal guardian of a student who does not qualify for bus service is responsible for the student's transportation, if needed, to the assigned campus. Discounted METRO passes are available to all HISD students. Details about these "Youth" and "Student" discounts, including schedules, are available online under "Fare Information" at www.ridemetro.org, or by calling the METROLine at 713-635-4000. For information about eligibility and bus stops, contact your campus transportation coordinator, or consult the Transportation Services Department Web site.