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National Content Spec
Houghton Mifflin Harcourt | Dallas, Texas
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Job Description

Job Requisition Number:  3323 

Purpose of the Role: The National Content Specialist collaborates with Regional Management and local Account Executives to target and provide solution-based support for long term strategic accounts within presales, sales, post-sales environments.  The National Content Specialist is expected to have in-depth content and product knowledge, K-12 (including A&E).  The National Content Specialist is expected to use these skills to build and maintain a trusted advisor relationship with clients in order to provide guidance in product and service solutions. The National Content Specialist delivers persuasive and customer-centered presentations to the highest value accounts in the region. As training needs arise, the National Content Specialist provides in-depth training to consultants on new product, pedagogy, and educational trends.  The National Content Specialist works closely with sales and presales leadership to anticipate and fulfill training needs within the Region. The National Content Specialist is distinguished by their content expertise, communication skills, and presentation abilities.  These individuals serve as the lead content specialist/consultant for the region.

Job Responsibilities

  • Demonstrates exceptional understanding of assigned disciplines including core and supplemental products as well as technology associated with such products.
  • Works with Account Executives to anticipate client needs and transfer this knowledge to pre-sales, sales, and post-sales environments.
  • Delivers exceptional solution-based sales presentations tailored to the client’s needs.
  • Presents HMH products in an organized, accurate, and motivating manner that elicits enthusiastic audience response and convinces individuals to purchase and support HMH programs.
  • Customizes the sales message with insightful awareness of customer needs, campaign issues, and competitive knowledge.
  • Expertly covers all sales points, hitting on the competition, and effectively closing the presentation with a call to action on the part of the customer.
  • Makes timely adjustments to presentations based on responses and needs of audience.
  • Expertly handles questions and smoothly and convincingly overcomes objections.
  • Serves as lead with Sales Enablement to help create and customize presentations under the guidance of the Director of Content and/or the Vice President.
  • Works to refine and develop market, curriculum, and product knowledge by reading the market, recognizing trends, determining customer needs, and communicating effectively with the sales team.
  • Demonstrates the highest levels of knowledge of subject matter and curricular issues and utilizes information to build a foundation for effective communication with customers.
  • Demonstrates the greatest depth of product knowledge to position products in a way that reflects product strengths while aligning with market issues, curriculum trends, and customer needs.
  • Leads the presales team’s  knowledge of competitors’ products to enhance product positioning.
  • Serves as the key resource for customers and colleagues when market or product information is needed.
  • Stays abreast of new developments in technology.
  • Delivers excpetional implementation trainings that builds comprehensive product knowledge and effectively prepares teachers to use HMH programs.
  • Prepares and delivers effective interactive workshops that reflect new and creative ideas relating to current issues and trends and provides stimulating ideas for teachers to take back to their classrooms.
  • Responds to audience by adjusting workshops as conditions warrant.
  • Provides inshgtful and timely feedback on activities conducted in a territory to the appropriate Account Executive and manager.
  • Communicates information regarding customer needs to the Account Executive and manager in order to capitalize on sales opportunities and position product effectively.
  • Communicates with customer before each scheduled sales presentations to determine needs in order to customize for the district.
  • Uses voicemail and e-mail appropriately and effectively.
  • Submits required reports in a timely manner.
  • Additional responsibilities may include assignments such as:
    • District evaluation rubrics
    • Recordings of sales presentations (internal and external use)
    • Presentation/implementation development (content expertise)


  • Bachelor's Degree in Education or other job related discipline.
  • A minimum of five years of successful education experience.
  • Excellent communication and leadership skills.
  • Collaboration skills.
  • Highly organized and able to transfer strategies into actions that deliver results.Denver, CO and Phoenix, AR 
  • Top-notch presentation skills with ability to develop same skills in others.
  • Able to use MS Office Suite and Go To Meeting tools.
  • Ability to work irregular hours, including weekends, and travel extensively up to 80%– driving and flying. 
  • Lift and move up to 50 lbs on a regular basis.
  • A valid driver's license and clear driving record.

Focus on World Languages and ELA


Additional locations: Denver, CO and Phoenix, AR 


Houghton Mifflin Harcourt (NASDAQ:HMHC) is a global learning company dedicated to changing people’s lives by fostering passionate, curious learners. As a leading provider of pre-K–12 education content, services, and cutting-edge technology solutions across a variety of media, HMH enables learning in a changing landscape. HMH is uniquely positioned to create engaging and effective educational content and experiences from early childhood to beyond the classroom.  HMH serves more than 50 million students in over 150 countries worldwide, while its award-winning children's books, novels, non-fiction, and reference titles are enjoyed by readers throughout the world.

For more information, visit http://careers.hmhco.com  

Houghton Mifflin Harcourt is an equal employment opportunity employer and participates in E-Verify. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, gender identity, sexual orientation, protected veteran status, disability, or other protected group status.





About Houghton Mifflin Harcourt

HMH is an organization rooted in purpose and strengthened by passion. Our values drive our decisions, shape our strategies and shine through in everything we do: Curiosity: We value enabling and promoting the curiosity of others, resulting in remarkable discoveries and new ideas. Commitment: We must always mean what we say and deliver on our commitments to each other and our customers. Effectiveness and Reliability: Our content and our solutions must be more than just innovative - they must be effective and reliable. Learning: We are passionate learners. We are driven by the promise of understanding new ideas. We are committed to improving teaching and learning around the world. Performance: We are driven to overcome obstacles and succeed. We recognize our role in ensuring the success of others, and we are committed to achieving our goals. Best in Class: We are committed to providing our partners, our customers and our communities with services and solutions representing the best our industry can offer.

This company profile was created by AfterCollege and is about Houghton Mifflin Harcourt. This page is not endorsed by or affiliated with Houghton Mifflin Harcourt. For questions regarding company profiles, please email: care@aftercollege.com.