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Employment Type:
Job Category:
Customer Service
Customer Research Intern - Spring/Summer 2019
(This job is no longer available)
Honda | Torrance, CA
Grad Date

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Job Description

Honda R&D Americas, Inc. is looking for a highly motivated and deadline-driven intern to play a crucial role on our customer research team, located at our Torrance, CA office.

Duties & Responsibilities

* Research consumer market, business, technology and competitive intelligence activities of various size, scope and complexity.

* Use of multiple quantitative and analytical research techniques for segmentation, attitudes and usage studies, social and crowd sourcing techniques.

* Assist with studies and reports including designing, executing, and analyzing data

and making actionable recommendations.

* Generate all necessary reports, presentations or technical documents to explain and/or record research activities.

Skills & Abilities


* Knowledge of quantitative analysis including, but not limited to regression, factor, cluster, conjoint, etc.

* Knowledge of analytical tools including SAS, SPSS, R, Minitab or other statistical package.

* Knowledge and experience with designing analytic plans; analyzing and synthesizing information from multiple sources; developing insight; identifying implications for the business; and presenting in a concise story.

* Knowledge or experience with a variety of research methodologies.

* Excellent communication, planning, analytical and presentation skills.

* Good organizational and multitasking skills.

* Highly motivated and takes initiative.


* Experience with video editing software.

* Customer research skills, including proficiency in SPSS or similar statistical software packages.

* Basic knowledge of electronics hardware and integration for prototypes and vehicles.

* Exposure to qualitative research methods (usability testing, focus groups, IDIs).

Program Requirements

* Must be currently enrolled in an undergraduate or graduate program with a declared major in Business, Statistics, Psychology, Behavioral Economics, or a similar area of study

* Term: Minimum of 12 weeks at 20 hours/week

About Honda

Honda Motor Co., Ltd. (Honda) develops, produces and manufactures a variety of motor products, ranging from small general-purpose engines and scooters to specialty sports cars. Its business segments are the motorcycle business, automobile business, financial services business, and power product and other businesses. Honda produces a range of motorcycles, ranging from the 50 cubic centimeters class to the 1,800 cubic centimeters class in cylinder displacement. The Companys automobiles use gasoline engines of three, four or six cylinder, diesel engines and gasoline-electric hybrid systems. Honda also offers alternative fuel-powered vehicles, such as natural gas, ethanol and fuel cell vehicles. Honda offers a variety of financial services to its customers and dealers through finance subsidiaries. Honda manufactures a variety of power products, including tillers, portable generators, general-purpose engines and grass cutters. Honda conducts its operations in Japan and worldwide.