Experience:
Not specified
Concerned about your lack of experience? Learn More...
Employment Type:
Part time
Posted:
9/28/2019
Job Category:
Hospitality
See more jobs for students and recent grads who studied:
Full Time/Part Time Front Desk Agent & Evening Reception Attendant
Homewood Suites | Steamboat Springs, Colorado
Tell Us More About Your Job Preferences
By telling us what you think of this job, we can help find jobs that match your interests. If you want to see more jobs like this, click on the smiley face. Or if this job isn't what you are looking for, click the frowny face. Learn More...

Follow This Company
Share

Job Description

Full Time/Part Time Front Desk Agent & Evening Reception Attendant.

Front Desk Agent Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
  • Upsell additional facilities and services, when appropriate
  • Maintain updated records of bookings and payments

Evening Reception Attendant Responsibilities:

1. Set up the buffet table and ensure fresh items are presented throughout the shift.

2. Monitors tables and assist guests as needed.

3. Clears and cleans tables; resets counters and tables.

4. Maintains wait station by keeping area tidy and stocks glasses, silverware, and other related supplies.

5. Break down the buffet, ensuring all parts are clean, polished and stored.

6. Perform side work as needed.

We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.


recblid s3c80lk4teixkg6oau1dc7pmq54gx3

This company profile was created by AfterCollege and is about Homewood Suites. This page is not endorsed by or affiliated with Homewood Suites. For questions regarding company profiles, please email: care@aftercollege.com.