5+ years of experience
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Employment Type:
Full time
Job Category:
Social Service
(This job is no longer available)
Home Depot | Joliet, IL
Grad Date

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Job Description


The Asset Protection Manager (APM) is responsible for executing key initiatives relating to theft, fraud, operational accountability, safety and environmental compliance in The Home Depot stores. The APM must be skilled at building partnerships and must be responsive to the Asset Protection (AP) concerns of the Store Manager (SM), District Manager, (DM), District Asset Protection Manager (DAPM) and all store associates. Key responsibilities include supervising hourly AP associates, assessing and reporting AP vulnerabilities and developing strategies to address them, conducting internal and external theft and fraud investigations, ensuring preservation of evidence, accurate reporting and truthful testimony, ensuring execution of all shrink-related operational processes, driving safety and environmental programs and educating store associates on AP programs and processes. A qualified APM can multi-task and obtain the cooperation and buy-in of associates to achieve goals. The APM must remain focused on store specific business objectives identified in partnership with the SM while ensuring key AP responsibilities are fulfilled.


Drive execution of store safety programs and ensure compliance with company standards and policies. Use data to identify trends that may lead to accidents.

Ensure environmental compliance to company standards.

Execute and drive shrink-related operational processes. Independently analyze store data to identify associate behaviors and / or operational issues that may cause shrink.

Drive execution of the Company's internal and external theft and fraud strategy and ensure compliance with company standards and policies.

Conduct internal investigations in partnership with the DAPM and Human Resources. Prepare detailed and accurate reports in a timely manner. Monitor criminal cases, appear in court and testify.

Recruit and select qualified hourly AP associates. Supervise, develop and retain qualified hourly AP associates.


Position reports to District Operations Manager.

Accountable for direct supervision of the work activities of others. In addition to personnel issues - including selection, termination, performance appraisal and professional development of subordinates.



Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.


Typically requires overnight travel 5% to 20% of the time.

Additional Environmental Job Requirements:

* Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface
* The warehouse environment can be dusty and noisy
* Doors near the department are frequently open, causing drafts and interior temperature changes
* Floors around work area may become slippery during wet weather conditions
* May have to handle merchandise and work with tools with sharp edges
* Passing forklifts emit gas fumes
* Tools, supplies and related merchandise may contain hazardous materials


Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Additional Minimum Qualifications:

Education Required:

The knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.

Years of Relevant Work Experience: 3 years

Physical Requirements:

Most of the time is spent sitting or standing in the same location or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds).

Additional Qualifications:

Be able to work a flexible schedule, which might include supporting multiple stores.

At least one year of relevant retail work experience at the department supervisor level or above, which can include supervisory positions in construction, lighting, lumber, plumbing, etc., or supervisory experience in retail outlets.

Preferred Qualifications:

The knowledge, skills and abilities typically acquired through the completion of a bachelors degree program or equivalent degree in a field of study related to the job.

Four plus years in retail industry or Home Depot equivalent.

Relevant work experience in any of the following fields: Store Operations, Asset Protection, Safety, Environmental, Law Enforcement and Military.

Multi-site experience (6-12 locations) with 1,000 plus associates.

Supervisory experience, 2 plus years of district-based Asset Protection management experience.

Completed the Loss Prevention Qualified (LPQ) course through the Loss Prevention Foundation.

Completed the Loss Prevention Certification (LPC) through the Loss Prevention Foundation.

Knowledge, Skills, Abilities and Competencies:Knowledge of retail Asset Protection, Operations, and Safety processes, programs and procedures.

Ability to work cross-functionally to identify solutions to mitigate shrink, theft, and fraud and create safe work environments.

Highly developed communication skills, both written and oral.

Highly developed interpersonal skills for dealing with sensitive and controversial issues.

Proficient in use of retail CCTV systems.

Strong analytical and financial analysis skills.

Ability to teach, coach, and train associates to drive change and execute process improvements across region.

Technology competence (Basic P.C. skills) Desktop Office Suite must be proficient in Word, Excel and PowerPoint.

Presentation skills.

Change Management and Project Management.

About Home Depot

The Home Depot, Inc.is a home improvement retailer. The Home Depot stores sell an assortment of building materials, home improvement and lawn and garden products, and provide a number of services. The Home Depot stores average approximately 105,000 square feet of enclosed space, with approximately 24,000 additional square feet of outside garden area. During the fiscal year ended February 1, 2009 (fiscal 2008), the Company had 2,233 The Home Depot stores located throughout the United States, including the Commonwealth of Puerto Rico and the territories of the United States Virgin Islands and Guam, Canada, China and Mexico. On January 26, 2009, the Company announced the closing of its EXPO, THD Design Center and Yardbirds stores. (Source: 10-K)