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Front Office Assistant
HOLY CROSS ENERGY | Glenwood Springs, Colorado
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Job Description

Front Office Assistant Full time position in our Glenwood Springs Headquarters assists the Member Services Department with routine work, provides information and assistance to walk-in traffic, processes payments and balances cash drawer.

Essential Duties and Responsibilities:

  • Reviews and manages Member Care and SmartHub online inquires, distributes to Member
  • Services Representative (MSR) team or other Holy Cross Energy (HCE) departments as necessary.
  • Reviews electronic funds transfers and advance payment alerts.
  • Greets and assists walk-in traffic and maintains walk-in traffic log.
  • Opens and distributes incoming mail and manages interoffice correspondence.
  • Reviews address change report and updates billing addresses as needed.
  • Processes over the counter payments and balances cash drawer.
  • Assists the MSR team and supervisor with reporting and other duties as needed

Starting hourly wage $18-$21 Depending on experience.

Actual job offer contingent on the results of a drug screen, criminal record investigation and driving record check.

HCE offers a generous benefit package.

We are an Equal Opportunity Employer, Female/ Minority/ Veterans/Disabled/ Sexual Orientation/Gender Identity.

We are an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.

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