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Employment Type:
Full time
Job Category:
Front Desk Associate
(This job is no longer available)
Holiday Inn Steamboat | Steamboat Springs, CO
Grad Date

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Job Description

Seeking a Front Desk Associate, Full time, all year round, Must have excellent customer service skills, be reliable, motivated & have a flexible schedule.

Benefited position in a fun work environment.

Front Desk Associate Duties include:

  • To effectively work the front desk and property management system, taking reservations, checking guest in/out of the hotel and handling all guests requests.
  • Responsible for all front desk procedures and policies.
  • Be actively involved in the sales & marketing efforts.
  • Effectively handle accounting & cash handling duties.
  • Attend, and participate in all required meetings.
  • Develop a thorough knowledge of the changing room rates, room locations and types of rooms.
  • Act as concierge when needed.
  • Drive Hotel Shuttle.
  • Always keep in mind the safety and security of the hotel’s guests, their belongings, as well as coworkers.
  • Maintain proper key control.
  • Inventory front desk supplies, replenishing as necessary, documenting what needs to be ordered.
  • Effectively communicate with coworkers in all departments.
  • Work as a team with all staff.

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