Experience:
1-3 years of experience
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Employment Type:
Full time
Posted:
8/31/2017
Job Category:
Law Enforcement
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SECURITY OFFICER II - SECURITY
Hoag Memorial Hospital Presbyterian | Newport Coast, California
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Job Description

Security Officer II:

 

Essential Functions

 

  • Responds to all Emergency Codes and assures proper data is collected and reported in a timely manner.
  • Recognizes unsafe situations and takes immediate action to resolve the issues wherever possible, and reports the situation from a safe distance while dispatching Emergency responders when it is not safe to intervene.
  • Conducts final release and mortuary escorts in accordance to defined Security Procedures.
  • Appropriately assesses and implements the use of restraints when assisting with agitated, confused or disruptive patient behaviors.
  • Demonstrate the proper handling and storage of patient belongings, valuables, and Lost & Found items, per the Security Department Procedures.
  • Demonstrates proper understanding of parking and traffic control per the Security Department Procedures.
  • Investigates, reports, and follows-up on all reportable incidents that occur and/ or pertain to departmental calls for service in a thorough and timely manner.
  • Submits well-written, complete, and detailed Security Incident Reports prior to the end of the shift.
  • Utilizes various departmental and organizational resources appropriately to ensure the effectiveness of stored records for later recall.
  • Maintains valid licensures and certifications required of the position.
  • Successfully completes a state and federal background check for access to the Child Care Center and Radiological Security Program.   

 

Career Development:

  • Demonstrates independence in pursuing own personal and professional development as it pertains to enhancing performance outcomes within the Organization.

 

Handling Stressful Conditions: 

  • Routinely maintains composure under stressful conditions, setting an example for the staff.  Consistently serves as a role model for staff; monitoring their interaction with other Organizational employees, patients and guests.

 

Problem Solving: 

  • Demonstrates the ability to resolve problems by going to the correct source (other Security Officers, Security Officer Lead or Security Manager).
  • Demonstrated problem solving ability based on organizational and departmental policies and procedures, or verbal consultation with the Security Leadership team.
  • Keeps the Security Manager informed of problems and/ or events as they occur.

 

Reliability & Flexibility:

  • Willingly accommodates changes in workload within the department. Adapts to changes or unusual circumstances to promote cooperation and minimize disruption to working environment.
  • Demonstrates the ability to complete assignments on time with minimal disruption to peers or department.
  • Position may require travel between various Hoag locations and its affiliates.
  • Maintains a working telephone number for efficient staff recall during Emergency conditions and ensures that departmental leadership is advised of any changes.

 

Security Officer II Job Functions:

  • Communicate effectively by radio; using proper radio etiquette, and conduct frequent radio checks to ensure serviceability at all times for officer safety.
  • Answers all incoming telephone calls and dispatches security personnel in an expedient and professional manner.
  • Effectively utilizes departmental databases to capture and record all Security calls for service and Emergency Responses that occur during the shift.
  • Demonstrated ability to navigate the Video Surveillance System for live and recorded video review in support of campus safety.
  • Effectively prioritizes calls for service and Emergency Responses to ensure the highest risk calls are handled in the most expedient manner possible.
  • Monitors and audits the serviceability of video surveillance equipment, recording devices, and other related equipment and supplies on a daily basis.  Immediately reports all equipment failures to the Security Manager for follow-up and repairs.
  • Effectively provide detailed information to local Law Enforcement, Fire Department officials, and/or other emergency personnel, upon request from Security Officers on-scene.
  • Maintains and ensures accuracy of badge procedures for contractors.
  • Support the Pay-to-Park program by answering customer questions and concerns, appropriately issuing validations, and effectively utilizes logs to record information.

 

Education, Training and Experience Required:

 

  • High School Diploma, or equivalent
  • Valid Bureau of Security and Investigative Services License: Security Guard or Proprietary Private Security Officer.
  • Successful completion of State and Federal Background Investigations.

 

Preferred:

  • Military, law enforcement, or other related work experience that relates to code enforcement
  • Minimum of 1 year of Healthcare Security experience, preferably in a hospital environment.

 

Skills and Other Qualifications Required:

 

  • Current California Driver's License
  • Record must be free from convictions or any felony/misdemeanor involving moral turpitude and excessive traffic violations.
  • Successful completion of State and Federal Background Investigations.
  • Working knowledge of Microsoft Office; including Word, Excel and PowerPoint.
  • Ability to work independently and make sound judgements during stressful circumstances.

About Hoag Memorial Hospital Presbyterian

Located on the bayside bluffs overlooking Newport Beach, Hoag Memorial Hospital Presbyterian stands atop the list of the finest medical facilities in Southern California. Fully accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and designated as a Magnet hospital by the American Nurses Credentialing Center (ANCC), Hoag Memorial Hospital Presbyterian is a 511-bed acute care, not-for-profit hospital that provides a quality work environment and quality lifestyle. This unique combination provides an enriching environment like no other.

A quality work environment and quality lifestyle enables our nurses to chart a satisfying course for every area of their lives - professional, family, friends and personal pursuits. Along with Hoag's commitment and family-oriented approach to providing the highest quality patient care, there is an indisputable pride in the way we fulfill our healing mission.

We invite you to be a part of the dynamic and rewarding career opportunities available at our top-rated medical facility, while enjoying the added luxury of the renowned Southern California lifestyle.

Take a look inside and we believe you'll see why there is no place like Hoag.

View available openings at Hoag Memorial Hospital Presbyterian

 

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About Hoag Memorial Hospital Presbyterian

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This company profile was created by AfterCollege and is about Hoag Memorial Hospital Presbyterian. This page is not endorsed by or affiliated with Hoag Memorial Hospital Presbyterian. For questions regarding company profiles, please email: care@aftercollege.com.