1-3 years of experience
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Employment Type:
Full time
Job Category:
Health Care Provider
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Hoag Memorial Hospital Presbyterian | Newport Coast, California
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Job Description

Provides registration for patients arriving for service, collect required deposits and ensure appropriate authorization is in place for services being provided. Responsible for all necessary data and enters this information online to provide an accurate patient record at time of pre-registration or walk up registration.

• Acts as a liaison between hospital and patient/family regarding financial matters while patient is inhouse.

• Counsels and advises the patient concerning financial alternatives and program options.

• Completes patient registrations, obtains required signatures and validates correctness of


• Develops knowledge of insurance and government programs and the requirements for all


• Ensures eligibility and authorization for insurance is in place upon registration.

• Identifies and collects co-payments on all HMOs and any PPOs that are required at time of service.

• Meets daily productivity expectations in accordance with department standard.

• Offers guidance, assistance and direction to less experienced personnel.

• Processes/records daily payments made on cash sheets, balances and delivers to cashiers daily.

• Provides direction, upon request from patient, regarding check-in processes for services.

• Provides other departments with required paperwork in a timely manner.

• Utilizes established protocol for proper look-up of patients being registered for services to ensure

duplicate medical record numbers are not created.

• Verifies insurance after the doctor has seen the patient.

• Clinical Care: Ensure that quality patient care is delivered to all patients on a 24-hour basis, and

the unit is maintained in accordance with professional and regulatory standards and the philosophy

and goals of Hoag.

• Perform other duties as assigned.



HS Diploma, One year general office experience, preferably in a medical setting with basic business skills, typing 40 wpm and computer experience. Demonstrates effective verbal communication, interpersonal skills and organizational ability. Projects an image of professionalism in communication, appearance and conduct. Proven ability to interface with all customer levels. Must be a team player and enjoy working in a high volume environment.

About Hoag Memorial Hospital Presbyterian

Located on the bayside bluffs overlooking Newport Beach, Hoag Memorial Hospital Presbyterian stands atop the list of the finest medical facilities in Southern California. Fully accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and designated as a Magnet hospital by the American Nurses Credentialing Center (ANCC), Hoag Memorial Hospital Presbyterian is a 511-bed acute care, not-for-profit hospital that provides a quality work environment and quality lifestyle. This unique combination provides an enriching environment like no other.

A quality work environment and quality lifestyle enables our nurses to chart a satisfying course for every area of their lives - professional, family, friends and personal pursuits. Along with Hoag's commitment and family-oriented approach to providing the highest quality patient care, there is an indisputable pride in the way we fulfill our healing mission.

We invite you to be a part of the dynamic and rewarding career opportunities available at our top-rated medical facility, while enjoying the added luxury of the renowned Southern California lifestyle.

Take a look inside and we believe you'll see why there is no place like Hoag.

View available openings at Hoag Memorial Hospital Presbyterian


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About Hoag Memorial Hospital Presbyterian

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Learn more about Hoag Memorial Hospital Presbyterian

Learn more about Hoag Memorial Hospital Presbyterian

This company profile was created by AfterCollege and is about Hoag Memorial Hospital Presbyterian. This page is not endorsed by or affiliated with Hoag Memorial Hospital Presbyterian. For questions regarding company profiles, please email: care@aftercollege.com.