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Job Description

The Clerical Coordinator maintains clerical organization within the unit including the processing of orders for tests, procedures and special requests for the adult and geriatric orthopedic population. Prioritizes and transcribes orders in an accurate, timely, and efficient manner. Projects an image of professionalism in communication, appearance and conduct. Supports the mission of the Patient Care Services Division. Participates in the continuous quality improvement process. Maintains a working knowledge of departmental policies, procedures and standards. This knowledge may include the use of specialized equipment. Performs other duties as assigned.

Essential Functions:

Accurate and timely order entry, maintenance of all reports, chart forms and instructions in patient charts, including chart checks and thinning of charts. Ensures accurate and timely completion of forms to expedite patient care. Maintains and updated pertinent patient information I the computer, kardex, communication venues and with appropriate departments in a timely manner. Demonstrates an ability to organize and incorporate multiple tasks and skills with a high level of accuracy and efficiency. Routinely checks and orders supplies, follows up to assure stock is available to meet the needs of the unit and informs appropriate personnel if items are unattainable. Checks charts for orders, process orders (faxing, order entry), expedites STAT orders and immediate post-op orders, prioritizing accordingly. Tailors communication style to meet the needs of the population served (adult through geriatric patient). Answers the telephone/call light promptly and courteously and relaying the message in a timely manner to the appropriate care giver. Helps coordinate unit activities during an emergency situation and follows protocol. Cooperates with other members of the patient care team in providing charts and other materials and assistance. Consistently communicates and collaborates with the patient care team for patient needs, location and any issues, prioritizing the needs. Ensures appropriate follow-up and resolution of issues and care. Maintains a clean, well-organized and properly stocked area. Adapts to changes in workload or unusual circumstances to promote cooperation and minimize disruption to working environment. Demonstrates knowledge of unit Performance Improvement activities and unit goal outcomes. Takes initiate to participate and improve care.

Independently seeks opportunities to enhance skills and improve knowledge base. Establishes and maintains a professional working relationship with departments and interdepartmental personnel. Reports to the Charge Nurse in a timely manner all “near misses”, potential and actual errors.


Education, Training and Experience

Required: Previous hospital experience or documented course for Clerical

Coordinators which includes knowledge of medical terminology.

Preferred: High school diploma


Skills or Other Qualifications

Required: Demonstrates effective communication, interpersonal skills, organizational ability, knowledge of proper body mechanics, safety measures and infection control, ability to follow instructions, knowledge of section specific test information and instrumentation may be required.

About Hoag Memorial Hospital Presbyterian

Located on the bayside bluffs overlooking Newport Beach, Hoag Memorial Hospital Presbyterian stands atop the list of the finest medical facilities in Southern California. Fully accredited by the Joint Commission on Accreditation of Healthcare Organizations (JCAHO) and designated as a Magnet hospital by the American Nurses Credentialing Center (ANCC), Hoag Memorial Hospital Presbyterian is a 511-bed acute care, not-for-profit hospital that provides a quality work environment and quality lifestyle. This unique combination provides an enriching environment like no other.

A quality work environment and quality lifestyle enables our nurses to chart a satisfying course for every area of their lives - professional, family, friends and personal pursuits. Along with Hoag's commitment and family-oriented approach to providing the highest quality patient care, there is an indisputable pride in the way we fulfill our healing mission.

We invite you to be a part of the dynamic and rewarding career opportunities available at our top-rated medical facility, while enjoying the added luxury of the renowned Southern California lifestyle.

Take a look inside and we believe you'll see why there is no place like Hoag.

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About Hoag Memorial Hospital Presbyterian

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Learn more about Hoag Memorial Hospital Presbyterian

This company profile was created by AfterCollege and is about Hoag Memorial Hospital Presbyterian. This page is not endorsed by or affiliated with Hoag Memorial Hospital Presbyterian. For questions regarding company profiles, please email: care@aftercollege.com.