Experience:
1-3 years of experience
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Employment Type:
Part time
Posted:
9/20/2019
Job Category:
Other
Luau Waithelp - Part Time
(This job is no longer available)
Hilton Worldwide | Honolulu, HI
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Job Description

A Food Server is responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Food Server, you would be responsible for serving food and/or beverages to guests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

* Respond to guest requests in a timely, friendly and efficient manner
* Ensure knowledge of menu and restaurant promotions and specials
* Take guest food and/or beverage orders and input orders in appropriate point-of-sale system
* Retrieve and deliver food and beverage orders in a timely manner
* Ensure guest satisfaction throughout the meal service
* Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
* Ensure serving station is well-stocked at all times

What are we looking for?

EDUCATION

Any combination of education, training or experience that provides the required knowledge, skills and abilities. Grade school education preferred.

EXPERIENCE

Two years experience in banquet Waithelp preferred.

LICENSES OR CERTIFICATES

Ability to obtain Honolulu Liquor Commission (yellow) card and Tuberculosis Clearance Certificate. CPR Certification and/or First Aid training preferred.

GROOMING

All team members must maintain a neat, clean and well-groomed appearance (specific standards available).

OTHER

Ability to speak another language in addition to English is preferred, with Japanese being the most desirable.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.

* Good knowledge of food and beverage preparations, service standards, guest relations and etiquette.
* Knowledge of the appropriate table settings and service ware.
* Good knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
* Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
* Ability to remember, recite and promote the variety of menu items.
* Ability to transport up to 50 lbs. through a crowded room on a continuous basis throughout the shift.


* Ability to operate beverage equipment, e.g., coffee maker.



Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

* Hospitality - We're passionate about delivering exceptional guest experiences.
* Integrity - We do the right thing, all the time.
* Leadership - We're leaders in our industry and in our communities.
* Teamwork - We're team players in everything we do.
* Ownership - We're the owners of our actions and decisions.
* Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

* Quality
* Productivity
* Dependability
* Customer Focus
* Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

About Hilton Worldwide

Hilton Hotels Corporation is engaged, together with its subsidiaries, in the ownership, management and development of hotels, resorts and timeshare properties, and the franchising of lodging properties. As of December 31, 2006, the Company's system contained 2,935 properties with approximately 501,000 rooms in 78 countries. Of such properties, it owned and operated 60 hotels, leased and operated 203 hotels; owned an interest in and operated 53 hotels; managed 343 hotels owned by others, and franchised 2,242 hotels owned and operated by third parties. Also included in the number of properties in its system are 34 timeshare properties, which the Company managed. In April 2007, the Company completed the sale of the 132-hotel Scandic chain to EQT. In October 2007, the merger of Hilton Hotels Corporation with an affiliate of The Blackstone Group L.P.'s real estate and corporate private equity funds was completed.