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Highgate Hotels | Honolulu, Hawaii
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Job Description

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate's portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.


The all-new, vibrant 'Alohilani Resort Waikiki Beach blends indoor and outdoor luxury to elevate the experience of Oahu resorts. Every space has been envisioned by award-winning design firm, Rockwell Group. Fresh, welcoming and relaxing, it's an oasis of tranquility in the heart of Waikiki.

Experience our spacious, welcoming lobby and captivating 280,000 gallon Oceanarium unique to Honolulu resorts. Coming soon, the destination pool deck with private cabanas will offer a saltwater infinity pool, a shallow-water pool and club for kids, and a pool bar that seamlessly transitions from day to night. With a location steps from Waikiki Beach, it's where Hawaii vacations turn moments into memories.

Our resort is proudly named in honor of Queen Lili'uokalani, the last reigning monarch of the Hawaiian Kingdom. Beloved by her people, she was a music composer, an author and an ardent supporter of her culture. Her spirit is infused into the resort, which shares the same privileged location as her beachside home Ke'alohilani, meaning the royal brightness. Welcome to a fresh perspective on resorts in Waikiki. 'Alohilani Resort Waikiki Beach.

Employment Status



The sales associate is responsible for sales generation and delivering an exceptional client experience. The sales

associate is also responsible for a variety of operational duties as assigned by the store management team (i.e.

housekeeping duties, visual presentation standards, etc.). The associate is a sales professional in the luxury

goods sector and applies this professionalism in promoting the brand image, in being an authority on the Maris

Collective product, as well as in customer satisfaction and loyalty. Moreover, the associate collaborates in

achieving the quantitative and qualitative objectives for both the store and property (if applicable).


Drive Sales:

Meet and/or exceed sales expectations for the store in all KPIs (sales, shrink, UPT, ADS, etc.)

Ensure that the client experience is the number one priority

Complete wardrobing of all clients through all product in the Store

Maintain awareness of all promotions and advertisements

Assist in floor moves, merchandising, display maintenance, and housekeeping

Assist in processing and replenishing merchandise and monitoring floor stock

Reconcile daily sales and prepare deposits and end of day reports for management

Resolves customer issues and/or complaints with a highly satisfied client in a timely manner with the

support of management if necessary

Perform other tasks as needed and/or assigned by Store Management


Key Attributes:

Uses sound judgment when making decisions

Excellent communication skills

Act with integrity and respect

Adapt to changes required by the business

Ability to handle multiple tasks simultaneously

Interpersonal savvy

Job Requirements:

Minimum 5 years experience in retail sales or related field

Must have POS or similar retail system experience

Basic knowledge of Microsoft Office

Foreign language skills a plus

Ideally has a cultivated and established clientele following


High School Graduate or Equivalent required

College Degree Preferred

About Highgate Hotels

The Highgate Hotel is a family run Bed and Breakfast with a warm, friendly homely atmosphere. Located near the centre of the attractive north country market town of Kendal.

This company profile was created by AfterCollege and is about Highgate Hotels. This page is not endorsed by or affiliated with Highgate Hotels. For questions regarding company profiles, please email: care@aftercollege.com.