Experience:
No experience
Employment Type:
Intern/Co-op
Posted:
2/20/2019
Job Category:
Customer Service
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Intern - Help Desk
Heritage Valley Health System | Beaver, Pennsylvania
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Job Description

The Help Desk Intern provides Information Systems first level support to customers across the enterprise for all end user devices and applications. User problems are simulated or recreated to resolve customer issues and system changes are recommended asnecessary to reduce user problems. Interaction with other services such as networking, interfaces, application development, etc. is required as necessary to identify and correct problems and restore user functionality. The Help Desk Intern is responsible forassisting Help Desk staff as needed with monitoring critical functions, operations, installation, and maintenance.RequirementsRequired:

* To be enrolled full-time or Part-Time in an accredited institution obtaining Associate/Bachelors' Degree in Computer Science or Information Systems or comparable certificate.
* Experience with Microsoft Windows applications and operating systems.
* Valid driver's license and use of an automobile.

Preferred:

* Experience with iOS.
* In-depth PC hardware experience.
* Understanding of Microsoft Active Directory, networks, interfaces, and client-server relationships and processes.

About Heritage Valley Health System

Heritage Valley Health System is a progressive community-based healthcare system located in southwestern Pennsylvania. In partnership with more than 400 physicians and nearly 4,000 employees, we offer a broad range of medical, surgical and diagnostic services at our hospitals and community satellite facilities, and in physician offices. Heritage Valley consists of: Heritage Valley Beaver, with 358 beds Heritage Valley Sewickley, with 186 beds Five affiliated physician groups: Tri-State Medical Group, Sewickley Valley Medical Group, Tri-State Obstetrics and Gynecology, Tri-State Gynecology, Tri-State Pediatric Associates The Heritage Valley Beaver and Heritage Valley Sewickley foundations Heritage Valley serves residents in: Western Pennsylvania: Allegheny, Beaver, Butler and Lawrence counties Eastern Ohio and the panhandle of West Virginia For more information about services or for a physician referral, call 1.877.771.HVHS (4847).

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