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Employment Type:
Job Category:
Information Services
Internship: IT Asset Management
(This job is no longer available)
Hennepin County | Minneapolis, MN
Grad Date

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Job Description


Are you a gifted in technical writing or enjoy meeting with customers, drawing inferences from process details, creating workflows and documenting procedures? If you are a goal-oriented, innovative thinker, and enjoy working with others in a casual professional environment serving the Hennepin County community then we may have the intern opportunity for you.

The Hennepin County Information Technology (IT) Department is seeking a student currently enrolled in a post-secondary undergraduate program to participate in a part-time IT Asset Management/Finance opportunity.

Location and hours:

This intern will work part-time (approximately 20 hours per week) starting September 2019 through September 2020 with the possibility of extending the internship on a case-by-case basis.

In this internship, you will:

* Work on predefined processes by meeting with the process owners and Subject Matter Experts.
* Set realistic timelines and goals for completion on outstanding processes in the library.
* Facilitate process workflow modeling by collaborating on process design and clearly define end-to-end use cases.
* Collect data and research the related topics.
* Design and document workflows, SIPOCs, procedure steps, and other related artifacts from templates.
* Obtain final approval and sign-off with Process Owners and SMEs for completion of assigned process along with setting expectations of process ownership and stewardship.
* Assist with user adoption by developing training and communication tools.
* Prepare meeting agendas and minutes
* Learn:
* SharePoint management
* Metadata management
* Product Life Cycle management
* Software Development Life Cycle
* Technical Writing

Need to have:

* Current enrollment in an associate or bachelor's program in mathematics, statistics, economics, finance, computer science, or a related field.

Nice to have:

* Strong analytical thinking skills
* Self-motivated and able to meet deadlines
* Creative eye to spot trends and/or collocations
* Experience with Microsoft Word, Excel, and Visio
* Accuracy and attention to detail
* Ability to:
* Work collaboratively and independently
* Demonstrate self-motivation and discipline
* Build and maintain collaborative working relationships
* Communicate effectively
* Accept challenges across IT and business areas to make processes and data more consumable

About the department:

The Hennepin County IT Department delivers innovative, effective, and timely business-driven information technology solutions in a secure, reliable, accessible, and fiscally responsible manner.

About Hennepin County:

Hennepin is the largest county government organization in Minnesota. Our employees work every day to improve the health, safety and quality of life for our residents and communities. All of our jobs align to one or more of our overarching goals -- that Hennepin County residents are healthy, protected and safe, self-reliant, assured due process, and mobile.

Hennepin County envisions an organization where our commitment to diversity and the reduction of disparities is fundamental in providing excellent service to our community.

Your future. Made here.

This position is internally classified as an Intern.

Click here to view the job classification specification.

Note: You must attach a resume and cover letter with your application materials in order to be considered for this position.

Invitations to interview will be based upon an assessment of education and experience. Final candidates will be required to pass a background check post interview.

Hennepin County values employee retention and engagement through a culture of individual development. If you are a current employee looking for an internship you are responsible for communicating and seeking approval from your supervisor/manager on an arrangement on schedule and workload prior to accepting the paid internship position. The compensation for the internship will be paid at the amount advertised in this posting.

If you have any questions, please contact:

Jessica Damm




About Hennepin County

Hennepin County Medical Center is a public acute care, research, and teaching hospital repeatedly recognized by U.S. News & World Report as one of America's Best Hospitals. Hennepin County Medical Center offers a full spectrum of inpatient and outpatient hospital and clinical services and has been named one of the nation's best hospitals by U.S. News & World Report for 11 years in a row.