5+ years of experience
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Employment Type:
Part time
Job Category:
Lead Training
(This job is no longer available)
Harley-Davidson | Milwaukee, WI
Grad Date

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Job Description

Auto req ID: 5655BR
Title: Lead Training
Job Function: Product Development
State and City: Wisconsin, Milwaukee
Company: Harley-Davidson Motor Company
Full or Part-Time: Full-Time
Shift: Shift 1

Job Summary
Since 1903, our bold and unique purpose has been fulfilling dreams of personal freedom for our customers - and we live our purpose every day. It's more than just a business to us. Our passion for our products and loyalty to our millions of riders and fans worldwide inspire us to deliver premium motorcycles, parts and accessories, apparel, and unmistakable and unmatched experiences.

From Milwaukee to Milano, and many places in between, our employees are essential to our success. We need people who wake up every day with a passion for customers and who come to work with the creativity and drive to make amazing things happen.

This is what you'll do:

• Play a key role in the ongoing development and execution of retail and service strategies in support of dealer and Harley-Davidson Motor Company (HDMC) revenue growth

• Work with our regions and markets, driving best practices into our dealerships to drive the Harley-Davidson Customer Experience (HDCX) and retail growth

• Lead work for gathering dealer and retail insights and also provide in-depth retail knowledge to HDMC stakeholders

• Develop retail best practices and implementation plans

• Sustain performance support tools and ensure existing processes evolve to support both our global field teams and dealers in developing retail capabilities

• Partner with internal and external team members to use retail data and customer insights to prioritize our retail focus in training development, continuing education, and performance support tools

• Support and deliver key corporate and/or HDU initiatives

Education Required
Bachelor's Degree in sales, marketing and/or communications or related discipline is preferred.

Masters in Business Administration (MBA) is highly desired.

Experience Required
We are looking for someone…

• Who typically has eight years of related experience

• With a minimum of three years of work with a dealer network or in a dealership is required

• Who has motorcycle product knowledge

• Who has project and change management experience

• Who demonstrates collaboration, cooperation, and teamwork

• Who is well organized and able to handle a number of varied activities simultaneously

• Who is a self-starter, resourceful and innovative and can work with a minimum of direction.

• Who is a proven leader capable of motivating others through change and growth

• Who has strong interpersonal and communication skills

Supplemental Information
We offer an inclusive compensation package for all full-time salaried employees including, but not limited to, annual bonus programs, health insurance benefits, a 401(k) program, onsite fitness centers and employee stores, employee discounts on products and accessories, and more. We believe that employees do their best work when they are free to be themselves. This means our dress code is relaxed, and all types of work styles are welcomed.

Direct Reports: No
Travel Required: 10-25%

About Harley-Davidson

Harley-Davidson, Inc.operates in two segments: the Motorcycles & Related Products segment and the Financial Services segment. The Motorcycles & Related Products (Motorcycles) segment includes the group of companies doing business as Harley-Davidson Motor Company (Motor Company) and the group of companies doing business as Buell Motorcycle Company (Buell). The Motorcycles segment designs, manufactures and sells at wholesale primarily heavyweight (engine displacement of 651+cc) touring, custom and performance motorcycles, as well as a line of motorcycle parts, accessories, general merchandise and related services. The Financial Services (Financial Services) segment includes the group of companies doing business as Harley-Davidson Financial Services (HDFS). HDFS provides wholesale and retail financing and insurance and insurance-related programs to Harley-Davidson and Buell dealers. In August 2008, the Company announced the completion of its purchase of MV Agusta Group.