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Internal Admissions Counselor
Gwynedd-Mercy College | Gwynedd Valley, Pennsylvania
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Job Description

EOE StatementGwynedd Mercy University is committed to maintaining a positive learning, working, and living environment that is free from unlawful discrimination and harassment. Gwynedd Mercy University does not discriminate against any applicant for admission to or employment at the University because of race, religion, age, gender, sexual orientation, gender identity, national origin, disability, color, marital status, veteran status, genetic characteristics, or any other characteristic protected by federal, state or local law ('Protected Classes'). This includes, but is not limited to, admissions, financial aid, educational services, and student programs and activities, as well as to all terms and conditions of employment including, but not limited to, recruitment, selection, hiring, placement, transfer, promotion, training, compensation, benefits, discipline, and termination. The University will not tolerate unlawful acts of discrimination or harassment based upon Protected Classes, or related retaliation against or by any employee or student. Description


The Internal Admissions Counselor will be responsible for the administration of the University's undergraduate Live Chat program that enables prospective students to get immediate answers to their basic questions at any time, and be automatically connected to an in-house admissions officer during regular business hours. GMercyU's in-house admissions officer also will represent the University at recruitment events, and build relationships with prospective students and families through phone, email, text and in-person communication.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Recruit students for campus undergraduate programs by building relationships with prospective students through phone, email, text and in-person outreach; support students throughout the entire admissions and enrollment process.

Make Admissions presentations; interview prospective students (in person or via electronic means); review and maintain applicant files; make decisions and/or recommendations regarding admissibility; determine merit scholarship eligibility and disseminate information to applicants and family members.

Actively contact interested students, and serve as an expert resources on admissions requirements, program options, accreditation, residential life, and other benefits of choosing GMercyU

Provide real-time assistance during business hours to prospective students seeking information via our Live Chat service, and quickly follow up with students who request information via a paid advertisement, virtual tour experience, or other online inquiry.

Promptly respond to prospective student inquiries received during non-business hours (via Live Chat, email, click-to-call campaigns, and inquiry forms) the next business day.

Schedule and monitor recruitment activities for students in your enrollment pipeline via the University's Customer Relationship Management (CRM) system.

Serve as a liaison to International Student Learning department to ensure international applicants have the information and support they need

Assist with the maintenance of Admissions student information systems to ensure data integrity

May assist in the development and implementation of approved marketing campaigns to prospective students to generate interest in academic programs

Attend off campus events during times of heavy recruitment travel, as needed.

Serve on appropriate college committees

Position Requirements

QUALIFICATIONS To perform this job successfully, you must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


Bachelor's degree required. One year of sales, admissions and/or interviewing experience preferred.

Technical Skills

Proficiency with a personal computer for word processing, spreadsheet creation and management and data base management.

Language Skills

Ability to read and interpret professional journals; ability to articulate to diverse populations information about Gwynedd-Mercy College. Excellent public speaking skills. Fluency is Spanish is highly desired but not required.

Mathematical Skills

Ability to apply mathematical concepts to practical situations. Ability to work with statistical information.

Reasoning Ability

Ability to apply principles of logic and problem solving to a wide range of problems. Individual must be able to think critically.

Interpersonal Skills

Ability to interact effectively and professionally with others. Self-direction and independent work style are very important, along with the ability to work as part of a team.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to handle or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.

Full-Time/Part-TimeFull-Time Shift -not applicable- Number of Openings1 Exempt/Non-ExemptNon-Exempt LocationGwynedd Mercy University About the OrganizationGwynedd Mercy University is a Catholic university with a strong foundation in the liberal arts. Our academic distinction lies in the intersection of excellent programs in health care, education, and business administration, which prepares students to become leaders in the region's powerful and growing life-sciences industry. Our enrollment of nearly 2,500 students and prime location within minutes of Philadelphia means that we're large enough to offer a vibrant campus life but small enough that professors can develop mentoring relationships with students. We educate students in the Mercy tradition of service to society, preparing graduates who not only find jobs but also create lives and careers with deep meaning.

Founded in 1948 by the Sisters of Mercy, the University offers more than 40 associate's, bachelor's and master's degree programs on a full- and part-time basis. In the 2008 edition of the U.S.News and World Report's America's Best Colleges, Gwynedd Mercy University ranks among the top master's-level universities in the north.

Gwynedd Mercy University students enjoy a vibrant, collegiate campus life highlighted by its 19 NCAA Division III men's and women's sports teams and opportunities to pursue interests through 24 clubs and activities. The University has four residence halls with a variety of living options, a gym and access to indoor track and outside basketball and tennis courts. There are four eateries on campus where students can grab a coffee on the run, get pizza and sandwiches or sit down to all-you-can eat meals. The University is situated on 160 beautiful acres close to a variety of shops and eateries and just a short ride away to the city excitement of Philadelphia.

This company profile was created by AfterCollege and is about Gwynedd-Mercy College. This page is not endorsed by or affiliated with Gwynedd-Mercy College. For questions regarding company profiles, please email: care@aftercollege.com.