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Employment Type:
Full time
Job Category:
Information Services
Network Management Operations Technician (Tier 3) - I
(This job is no longer available)
GTN Technical Staffing | Dallas, TX
Grad Date

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Job Description

The IP-VPN position exists to perform the cut over of new services being provided on MPLS and VPN network.

Essential Duties and Responsibilities:

Technician should provide a professional quality installation to insure client is delivering a positive Customer Experience. Technician will own all aspects of the installation including initial and follow-up communication with the customer

  • Handle all pre-test and field test on all products assigned with little supervision.
  • Perform moderate level activation of VPN products including IP-VPN or Data based (Layer 3) products
  • Perform moderate level troubleshooting with the MPLS and VPN network
  • Map DCS cross connects in the network
  • Perform moderate level Router configuration on VPN switching platform.
  • Must have good understanding of CPE's Cisco and Juniper Routers and perform line by line provisioning.
  • Familiar with XO/NAC operating procedures, processes, and TBS system
  • Perform basic activations of Wireless Routers (Top Global) and Firewalls - Cisco ASA.

Minimum Qualifications

Education: Bachelors Degree in a technical field preferred or equivalent work experience in the activation, troubleshooting and implementation of large scale, multi-location and platform networks.

Licensures: Relevant vendor certifications preferred: CCNA, JNCIA/S/P, Adtran, Hatteras, XO BGP 101/2, etc.

Relevant Work Experience: 4-5 years of work experience in an IP - VPN Firewall Support Environment.

Knowledge, Skills and Abilities Basic Computer Skills Required? Yes

Software. MS Office

  • Nettest
  • Centest
  • Net Analyst
  • Spirent

Hardware. DACS, Adtran TA5000, Hatteras, Ciena 311

  • Cisco Catalyst Switch
  • Cisco Hardware
  • AES- Aggregated Ethernet Switch

Databases. Hardware Requirement 5

  • Remedy
  • TBS

Operating Systems. Expert Knowledge of 3 or more devices: Cisco, Checkpoint Nokia Firewall, Juniper, Cisco ASA, Juniper MCR, Cisco CHR/CLR, Cisco CSR, Ciena 311

Other Job Specific Skills. Command Line Interface experience of: Juniper Routers, Cisco Routers, Adtran, Cisco, Junos, IP Sub-netting and Routing

  • Knowledge in IP Standards/Protocols; BGP, IPv.6.

Must be knowledgeable of IP Networking and sub-netting (including enterprise routing protocol BGP)

  • Must be knowledgeable in at least 2 of the following XO products and services:

DIA, Virtual Private LAN Service (VPLS), MPLS, Cisco ASA - Firewalls, Wireless Router (top global), ECS- Enterprise Cloud Security, Hosted PBX

  • Familiar with XO/.NAC operating procedures, processes, and TBS system.
  • Must be knowledgeable and fully proficient in XO system reporting, network architecture and equipment.
  • Must show basic knowledge of enterprise connectivity methods including VPLS, MPLS, and Ethernet.
  • Must be knowledgeable of CPE including Routers and Switches.
  • Strong organizational, administrative, and time management skills.
  • Strong analytical/quantitative skills.
  • Strong attention to detail and systems knowledge.


Applicants must be eligible to work in the specified location

About GTN Technical Staffing

GTN Technical Staffing maintains a core team of project and technical leaders that oversee the delivery of high quality solutions. Our consultants include PMI certified project managers, legacy and web application developers, database architects, business analysts, technical architects, security specialists, systems administrators, training and documentation specialists, and more. GTN Technical Staffing has a global presence, with a proven ability to source and hire consultants for IT jobs internationally in such diverse countries as Canada, United Kingdom, Australia, Singapore, Germany, and more. Are you interested in a recruiting career? If so take a look at some of the characteristics of a successful recruiter, and contact us if you think you are a fit.