5+ years of experience
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Employment Type:
Full time
Job Category:
Software Systems Engineer - III (Wireless IT)
(This job is no longer available)
GTN Technical Staffing | Irving, TX
Grad Date

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Job Description

Works on problems of moderate and varied complexity where analysis of data may require adaptation of standardized practices. Should be capable of working independently with minimal supervision. Receives general instructions on non-routine work assignments and guidance on new assignments. Will be working with IT and business contacts.

The candidate will be responsible for the tasks including but not limited to:

  • Responsible for operational support activities for Order Management application production support including troubleshooting, monitoring and providing resolutions to meet SLAs.
  • Participate in daily operational activities by supporting Centers, provide solutions to trouble tickets coming from various channels including online support.
  • Participate in day to day activities involving production operational activity monitoring to support the Order Management application.
  • Work with internal IT teams and external teams including the biz clients on various issues and resolutions thereof to provide best customer experience.
  • Monitor and debug production issues, generate and monitor supporting reports.
  • Support the strategic initiatives of the Organization.
  • Good Communication & stakeholder management skills
  • Prior experience with performance tuning of DB2 SQL in an online environment with very high
  • Strong knowledge of CICS, DB2, Cobol, JCL, ISPF
  • Applied knowledge of IBM z/OS; demonstrable skills in multi-tasking


  • Professional with a minimum 5+ years of experience
  • Good working knowledge of Wireless Billing and Order Management
  • Good working knowledge of Vision ordering and interfaces with Front End channel and customer care user experience.

Not accepting 3rd party candidates at this time.


Applicants must be eligible to work in the specified location

About GTN Technical Staffing

GTN Technical Staffing maintains a core team of project and technical leaders that oversee the delivery of high quality solutions. Our consultants include PMI certified project managers, legacy and web application developers, database architects, business analysts, technical architects, security specialists, systems administrators, training and documentation specialists, and more. GTN Technical Staffing has a global presence, with a proven ability to source and hire consultants for IT jobs internationally in such diverse countries as Canada, United Kingdom, Australia, Singapore, Germany, and more. Are you interested in a recruiting career? If so take a look at some of the characteristics of a successful recruiter, and contact us if you think you are a fit.