Experience:
3-5 years of experience
Concerned about your lack of experience? Learn More...
Employment Type:
Full time
Posted:
7/27/2017
Job Category:
Health Care Provider
See more jobs for students and recent grads who studied:
PATIENT FAMILY LIAISON II FT. Nights
Greenville Health System | Greenville, South Carolina
Tell Us More About Your Job Preferences
By telling us what you think of this job, we can help find jobs that match your interests. If you want to see more jobs like this, click on the smiley face. Or if this job isn't what you are looking for, click the frowny face. Learn More...

Follow This Company
Share

Job Description

Job Class

REPRESENTATIVE

FLSA

Non-Exempt

Job Summary

Represents Administration to GHS patients, families, and visitors in communicating relevant policies, responding to conflict situations, and providing service recovery. Coordinates the resolution of complaints and grievances with vice presidents, physicians, administrators, directors, and managers at all GHS entities and in compliance with CMS guidelines. Demonstrates knowledge of medical terminology and clinical practices. Functions independently and self-directed, frequently working in conjunction with assigned nursing units. Responds to difficult customer service situations and supports families and staff. At all times, models exemplary customer service and professionalism. 

Supervisory/Management Responsibilities

This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Education

Associate's Degree- Nursing 

Minimum Experience

3 years- Clinical experience, including at least one (1) year in a hospital setting. 

Required Certifications/Registrations/Licenses

NOT APPLICABLE

Specific Acceptable Credentials (if applicable)

N/A

In lieu of the Above Minimum Requirements

Do you have a Bachelor's degree (Social Work, Human Services or a clinical therapy) plus one (1) year of experience in a healthcare setting.

Other Required Experience

Experience dealing with conflict and high-stress situations/interactions- Preferred 

Position Posting Category

Patient Services Support

About Greenville Health System

Greenville, SC

GHS employs over 10,000 people. Our system includes clinically excellent facilities with 1,268 beds on 5 campuses. We offer 7 residency programs, 7 fellowships and a 4-year medical education program: University of South Carolina School of Medicine–Greenville, located on GHS’ Greenville Memorial Medical Campus. We are a designated Level I Emergency Trauma Center and also have a separate research facility.

Greenville, SC is a beautiful place to live and work. Located on the I-85 corridor between Atlanta and Charlotte, it is one of the fastest growing areas in the country. We are ideally situated near beautiful mountains, beaches and lakes. We enjoy a diverse and thriving economy, excellent quality of life, and wonderful cultural and educational opportunities.

This company profile was created by AfterCollege and is about Greenville Health System. This page is not endorsed by or affiliated with Greenville Health System. For questions regarding company profiles, please email: care@aftercollege.com.