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Content Analyst - Downtown Chicago
Grainger | Chicago, Illinois
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Job Description

Company Overview


Grainger is a broad line, business-to-business distributor of maintenance, repair and operating (MRO) supplies and other related products and services. More than 3.2 million businesses and institutions worldwide rely on Grainger for products such as safety gloves, ladders, motors and janitorial supplies, along with services like inventory management and technical support. These customers represent a broad collection of industries including commercial, government, healthcare and manufacturing. They place orders online, on mobile devices, through sales representatives, over the phone and at local branches. Approximately 5,000 suppliers provide Grainger with more than 1.6 million products stocked in Grainger's distribution centers and branches worldwide.


Primary Function:


Responsible for the maintenance and quality of existing product information to ensure

complete and accurate information in one central repository (Stibo). To support business

initiatives related to changing product information while maintaining the data integrity

and hierarchy structure.


Principal Duties and Responsibilities:


-Perform content activities such as data analysis, editing, applying updates

resulting from normalization, technical content support and other functions

related to content issues along with ensuring the consistency of product


ï‚·- Recommend additions, changes, and deletions to Category/Hierarchy structure

ï‚·- Clean and maintain the data based on business priorities and using defined


ï‚·- Address data content, consistency and Hierarchy issues and analyze the best

way to implement within the Hierarchy Structure.

ï‚·- Participate in PI team projects that support business priorities.

ï‚·- Work with various Business partners supporting business initiatives.

ï‚· -Respond and take action for Click & Find Feedbacks

ï‚·- Auditing product information for accuracy and consistency


Preferred Education and Experience:


-Proven experience in managing and analysis of product information data.

Possess demonstrated working knowledge of business strategies including Supply Chain

strategies, product information strategies, and marketing strategies. Also demonstrated

proficiency in working across business functions…i.e. Marketing, Sales, Branch Services,

Supply Chain PI group, etc.

Demonstrated ability to build relationships, both internally and with suppliers. Proven verbal

and written communication skills.

-Proficiency preferred with Access, SAP, Excel, and word processing.

-Models customer focus in terms of response time, commitment and resourcefulness.

-Proven orientation to detail and accuracy and getting results.

- BA/BA Preferred

- 1 to 3 years experience in related field



Maintain existing product information for WW Grainger with assigned product categories. The

Content Analyst supports the Operations Manager and Projects & Content team in maintaining

and improving product information for the specific product categories. Output from this position

directly impacts marketing initiatives, Sales, DC productivity, Global Supply Chain, Ecommerce

and the customer's search & select experience for WW Grainger


ï‚· Who does this job partner with externally?

Interacts frequently with Suppliers and Supplier Representatives.

ï‚· Who does this job partner with internally?

Interacts frequently with Hierarchy, Marketing, Inventory Planning, Purchasing, Export,

Regulatory, Ecommerce, Product Management (Grainger and Specialty Brands) and

Field partners

EEOC Statement


Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

About Grainger

W.W. Grainger, Inc. (Grainger) distributes facilities maintenance products, and provides services and related information used by businesses and institutions primarily in the United States, Canada and Mexico to keep their facilities and equipment running. Grainger is the supplier of facilities maintenance and other related products in North America. Its operations are managed in three segments: Grainger Branch-based, Acklands - Grainger Branch-based (Acklands - Grainger), and Lab Safety Supply, Inc. (Lab Safety). Grainger Branch-based is an aggregation of the Grainger Industrial Supply (Industrial Supply), Grainger, S.A. de C.V. (Mexico), Grainger Caribe Inc. (Puerto Rico), Grainger China LLC (China) and Grainger Panama S.A. (Panama). Acklands - Grainger is the Company's Canadian branch-based distribution business. Lab Safety is a direct marketer of safety and other industrial products. (Source: 10-K)

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