3-5 years of experience
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Employment Type:
Full time
Job Category:
Customer Service
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Build Center Specialist (PT 30 hours) - Morton Grove, IL
Grainger | Morton Grove, Illinois
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Job Description

Primary Function:


Build Center Specialist is responsible for daily tasks at the Build Center in Morton Grove, IL. 

One of the primary aspects of these daily tasks is delivering on customer expectations related

to how KeepStock Secure machines are configured, tested and processed overall.  A strong

emphasis is put on quality of product and attention to details to ensure these expectations are

met.  In addition, this role has a direct impact on maintaining a clean and safe working

environment at the Build Center


Principal Duties & Responsibilities: 


-Job is an individual contributor.

-Job is an individual contributor and has no direct reports


  • Secure machine configuration, troubleshooting and Quality Assurance focused
  • Strong technical -hands-on' acumen and knowledge of Secure machines and software associated with them.
  • Ability to diagnose complex operating systems and machine issues in a timely manner.
  • Understand internal systems such as Sharepoint, Trirega, ServiceNow and other platforms to document business issues or Quality Control gaps.
  • Inventory Management skills focused on spare parts replenishment orders and understanding min / max levels.
  • Warehousing experience - Shipping and receiving, material handling and movement
  • Work proactively to create/adjust processes to support changing customer/company needs on the fly.
  • Having a strong initiative and work ethic
  • Able to thrive in a high energy, teamwork focused environment


Preferred Education & Experience: 


  • High School Diploma or equivalent preferred.
  • 3-5 years of experience in related field preferred.
  • In depth knowledge of Grainger Secure Vending Machines.
  • Technical expertise and ability to effectively troubleshoot Secure Vending Machines along with hardware and software components supporting Vending Operations.
  • Ability to comfortably -work with your hands.'


Work Environment:  



  • Flexible work hours (6AM - 5PM)
  • Fork truck / PIE equipment certified is desired
  • Safety Conscious
  • Warehouse Environment




  • Overall impact to the KeepStock organization is further enhancing Grainger's vending machine quality in the field and Build Center Operations while assisting in reducing overall costs and improving customer relationships.


Working Relationships:

Work closely with Build Center Manager and Quality Assurance Manager to meet Build Center workload requirements and customer expectations


EEOC Statement:


Grainger is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.






About Grainger

W.W. Grainger, Inc. (Grainger) distributes facilities maintenance products, and provides services and related information used by businesses and institutions primarily in the United States, Canada and Mexico to keep their facilities and equipment running. Grainger is the supplier of facilities maintenance and other related products in North America. Its operations are managed in three segments: Grainger Branch-based, Acklands - Grainger Branch-based (Acklands - Grainger), and Lab Safety Supply, Inc. (Lab Safety). Grainger Branch-based is an aggregation of the Grainger Industrial Supply (Industrial Supply), Grainger, S.A. de C.V. (Mexico), Grainger Caribe Inc. (Puerto Rico), Grainger China LLC (China) and Grainger Panama S.A. (Panama). Acklands - Grainger is the Company's Canadian branch-based distribution business. Lab Safety is a direct marketer of safety and other industrial products. (Source: 10-K)

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