Experience:
5+ years of experience
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Employment Type:
Full time
Posted:
12/22/2016
Job Category:
Sales
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Credit Portfolio Manager
Grainger | Lawrence, Massachusetts
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Job Description

Company Information:

W.W. Grainger, Inc. (NYSE: GWW), headquartered in Lake Forest, Illinois, is a Fortune 500 industrial supply company founded in 1927. While each customer has a unique facility to operate and a different problem to solve, its customers all share the same requirement: when they need one of Grainger's products, they often need it right away. With more than 22,000 employees, the Grainger team works closely with customers to better understand their challenges and provide cost-savings solutions. With 2012 sales of $9 billion, Grainger is a Fortune 500 Company, and is a perennial member of Fortune magazine's Most Admired Companies List. As a leading distributor, Grainger's success depends on an effective and growing supply chain and sourcing operation.

  

Position Description:

Provide professional management of an assigned, diverse credit portfolio of up to $500M including government entities and large corporations with sales in excess of $1B to manage exposure and mitigate risk while supporting business strategy and sales growth. This involves continuous investigation and research designed to manage the customer relationship ensuring the following:

  • Limit unnecessary risk and exposure.
  • Continued sales growth and profitability.
  • Positive contributions to economic earnings and increased shareholder wealth.
  • Customer focus in tandem with marketing, sales and operations.
  • Participation in Credit Organizations to maintain credit knowledge and ensure future skill development.
  • Effective management and utilization of SAP to maximize productivity within the Credit Department.
     

The Credit Portfolio Manager must work in partnership with the following business partners including but not limited to the following:

  • Customers, Sales, Services, E-business, Sourcing, Legal, On-Site Services, Collections, Billing and Accounts Receivable. Coordinate with and manage these cross-functional resources to enhance the customer experience and resolve credit issues resulting in well informed business decisions that significantly affect customer relationships and economic earnings.
     

Emphasis to:

  • Provide professional management of an assigned, diverse credit portfolio up to $500M including government entities and large corporations with sales in excess of $1B.
  • Understand the complexities of multiple business entities from single proprietors to large fortune 500 corporations including hierarchy, legal entity, and account setup.
  • Complete professional customer credit worthiness evaluations, utilizing complex financial statement analysis, credit reports, analyst reviews, etc., to facilitate effective decision-making, with credit limit authority up to $1M and order approval to $500K.
  • Develop and maintain relationships to partner with senior leadership and Sales management as a credit resource for the entire customer relationship.
  • Establish and coordinate communications with business partners and customers and provide training for Sales leaders on credit policies.
  • Primary focus is on large customers with sophisticated processes and systems (EDI, ERS, Summary Billing, EFT payments, web billing, etc.) that require unique attention.
    - Maintain knowledge of regulatory guidelines and changes (Sarbanes Oxley, SEC, GAAP, UCC guidelines, NACM, etc.)
  • Synchronize order process, billing, and payment process resolutions with internal and external business partners, coordinating vertical and horizontal channels to maximize data integrity and process efficiency.
  • Provide input for the formulation of credit policies, procedures, and best-demonstrated practices, etc.
  • Participate in and lead continuous improvement projects as assigned.
  • Travel to internal/external business partners to foster and maintain close working relationships.
  • Understand Grainger's core business model.
  • Performs other duties as assigned.
      

Position Requirements:

  • An undergraduate degree in business with a minimum of 5-7 years of progressive business experience preferred, with significant responsibility in finance, credit, collections, and process resolution.
  • A comprehensive understanding of business principals including accounting, credit and collections, financial statement analysis, banking and finance, commercial law, marketing, statistics, economics, human behavior and computer science.
  • Professional credit credentials are preferred (must obtain a CCE or equivalent certification within 3 years).
  • Self-directed, results and goal driven.
  • Excellent verbal, written and presentation skills.
  • Able to persuade and influence without formal authority. 
  • Ability to work effectively and develop relationships with all.

 

Work Environment:

  • 40-60% travel required - including local and overnight travel.
  • Position is located in Branch in Woburn MA

 

Impact

  • Directly impacts risk and exposure affecting the viability, growth and profitability of Company.
  • Supports execution of the business strategy.
  • Directly impacts Company image.

Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status.

 

About Grainger

W.W. Grainger, Inc. (Grainger) distributes facilities maintenance products, and provides services and related information used by businesses and institutions primarily in the United States, Canada and Mexico to keep their facilities and equipment running. Grainger is the supplier of facilities maintenance and other related products in North America. Its operations are managed in three segments: Grainger Branch-based, Acklands - Grainger Branch-based (Acklands - Grainger), and Lab Safety Supply, Inc. (Lab Safety). Grainger Branch-based is an aggregation of the Grainger Industrial Supply (Industrial Supply), Grainger, S.A. de C.V. (Mexico), Grainger Caribe Inc. (Puerto Rico), Grainger China LLC (China) and Grainger Panama S.A. (Panama). Acklands - Grainger is the Company's Canadian branch-based distribution business. Lab Safety is a direct marketer of safety and other industrial products. (Source: 10-K)

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