Experience:
1-3 years of experience
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Employment Type:
Full time
Posted:
12/14/2019
Job Category:
Other
Event Manager (Seasonal) (51077)
(This job is no longer available)
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Job Description

Event Manager (Seasonal)

Savannah Convention Center

Here at the Georgia World Congress Center Authority (GWCCA) we offer fulfilling and sensational careers. Located in the heart of downtown Atlanta, the GWCCA includes the 3.9 million- square-foot convention center, and 21-acre Centennial Olympic Park. Additionally, GWCCA manages operations of the Savannah Convention Center. The GWCCA is dedicated to continuing its reputation as one of the world's finest convention, sports and entertainment venues in the world. To learn more about our culture and campus, visit us at www.gwcca.org and www.savtcc.com.

The GWCCA is currently seeking an Event Manager on a temporary basis at our Savannah location to join our team during the months of January through April of 2020.

This position is responsible for planning, organizing and controlling assigned events within the Savannah Convention Center to include but not limited to logistical requirements of events, event documents, and conduct meetings with clients, service providers and operating departments. Serves as manager on duty in the absence of building management and makes decisions independently appropriate to facility policies and procedures. Coordinates and directs the staff to provide necessary services in a professional manner. Resolves disputes involving clients and operating departments within context of building rules and regulations. Reports to Director of Sales, Marketing and Event Services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Acts as primary on-site facility contact with the client; coordinates and directs the staff to provide necessary services and equipment to implement client requirements and changes in accordance with current facility policies.
* Function as liaison between users of the facility and the operation departments.
* Prepare detailed event outlines, drawings and instructions to operating departments based on evaluation of client specifications with consideration of facility capabilities, regulations, policies and other circumstances.
* Build cost estimates for the client based on services needed from planning meetings.
* Review client's proposed event operation plan, including floor plans. Recommend to the client changes determined to be in the best interest of the client and the facility. Direct changes required by facility policies, procedures and regulations, or by limitations of the facility or operating departments. Recommend to the Director of Sales, Marketing and Event Services approval of an event operation plan which is consistent with facility policies, procedures, regulations and the client's contract; or, recommend rejection/modification of an operation plan which does not comply and for which voluntary compliance cannot be obtained.
* Monitor event progress in accordance with the approved event operation plan to ensure compliance. In the event of noncompliance by the client, determine whether the noncompliance is material and coordinate required corrections with the client or client supplier; recommend appropriate action to the Director of Sales, Marketing and Event Services if correction of the noncompliance is not achieved. Direct appropriate corrective action to operating departments regarding the noncompliance.
* Directs last-minute adjustments in room or equipment set-ups at the request of the client or to assure compliance with safety measures; prepare accurate statement of additional charges.
* Monitor event requirements as they relate to other scheduled events, activities and requirements. Coordinate with other Event Managers and with operating departments so as to avoid conflicts. When conflicts develop, resolve them through consultation with other involved Event Managers, operating departments and clients in a manner determined to be in the best interest of the clients and the facility; or, recommend an appropriate resolution to the Director of Sales, Marketing and Event Services.
* Initiates, directs and participates in pre-event planning meetings with clients and operating departments.
* Conducts post-event meetings with the client and operating departments to review and discuss services provided.
* Acts on behalf of the facility management to enforce facility policies and procedures, including compliance with safety requirements, and exercises independent judgment in all activities involving clients, event patrons and the general public.
* Reviews contracts and operational schedules to ensure the dates, times, facilities and equipment indicated are correct and that all provisions have been fulfilled.
* Serves as "manager on duty" in the absence of facility management, and makes decisions independently appropriate to facility policies and procedures.
* Plan, organize and maintain a productive work schedule as required by events assigned by the Director of Sales, Marketing and Event Services.
* Complete intra-departmental projects as assigned.
* Report and follow-up on all safety violations.
* Such other duties, functions, special projects as assigned by the Director of Sales, Marketing and Event Services.

KNOWLEDGE, SKILLS, and ABILITIES

* Ability to prioritize tasks & to manage workload using own initiative
* Ability to multi-task & work under pressure with limited resources
* High degree of integrity and compliance
* Thoroughness in task approach, follow-up & completion
* Ability to respond to problems and resolve issues with minimum supervision
* Use appropriate technology to find and process information, while continuously looking for innovative ways to enhance our performance
* Excellent time management and communication skills, both written and verbal
* Strong computer skills and proficiency with MS Office, database systems are essential
* Ability to work an irregular work schedule including nights, weekends and holidays as required to perform duties and responsibilities.

EDUCATION AND/OR EXPERIENCE

* Bachelor degree in Hospitality Management or related field strongly preferred
* Minimum two (2) years of experience in hospitality, conference management or related field

The Authority is an Equal Opportunity Employer, and as such does not discriminate in hiring, promotions, or on terms or conditions of employment because of race, creed, color, sex, age, national origin, ancestry, marital status, eligibility for military service, disability, or for any other illegal purpose.

About Georgia World Congress Center

About the Georgia World Congress Center: Located in the heart of downtown Atlanta, the Georgia World Congress Center features 1.4 million square feet of prime exhibit space, 12 exhibit halls, 105 meeting rooms and 2 grand ballrooms. Complemented by the Georgia Dome and the 21-acre Centennial Olympic Park, the three facilities comprise one of the finest convention, sports, and entertainment complexes in the world.