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POS Help Desk Intern
Genesco Inc | Nashville, Tennessee
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Job Description


Intern position available to an IT student. We will teach basic help desk skills such as logging calls, hardware installation, software application reset, and desktop support. We will also work around your school schedule..

The help desk is open M-Sat 7 AM - 11 PM and Sunday 7AM - 9PM. Extended hours on some holidays.

Minimum Requirements

* Customer service experience
* Retail store experience preferred, knowledge of basic computer hardware and peripherals
* Basic troubleshooting skills
* Able to speak Spanish or French a plus

Education Requirements: High school diploma, currently as a student in a 2 yr. or 4 yr. or higher education program

Experience Requirements: Basic computer knowledge/experience required

Work Hours: Monday-Saturday 7:00AM-11:00PM, Sunday 7:00 AM to 9:00PM. Minimum 20 hours per week during this time

About Genesco Inc

Genesco is a retailer of branded footwear and licensed and branded headwear and a wholesaler of branded footwear. During the year ended January 31, 2009, the Company operated five reportable business segments: Journeys Group, comprised of the Journeys, Journeys Kidz and Shi by Journeys retail footwear chains, catalog and e-commerce operations; Underground Station Group, comprised of the Underground Station retail footwear chain and e-commerce operations and the remaining Jarman retail footwear stores; Hat World Group, comprised of the Hat World, Lids, Hat Shack, Hat Zone, Head Quarters, Cap Connection, Lids Kids and Lids Locker Room retail headwear stores and e-commerce operations; Johnston & Murphy Group, comprised of Johnston & Murphy retail operations, catalog and e-commerce operations and wholesale distribution; and Licensed Brands, comprised primarily of Dockers footwear, sourced and marketed under a license from Levi Strauss & Company. (Source: 10-K)

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