0-1 years of experience
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Employment Type:
Full time
Job Category:
Customer Service
Junior Account Support Representative
(This job is no longer available)
FusionStorm | Irvine, CA
Grad Date

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Job Description


We have an immediate opportunity for a Junior Account Support Representative. The ideal candidate must have a bachelor's degree and 1 -2 years sales or customer service experience with strong experience with MS Office (Word, Excel, Outlook).

The Junior Account Support Representative provides administration support of transactions/sales for Account Support Reps (ASR), Account Executive Associates (AEA) and Account Executives (AE).


* Enter and track opportunities, quotes, and orders in Salesforce.com
* Assist in preparation of proposals for customers' needs by acquiring price quotes from vendors
* Master all internal sales processes, systems and procedures
* Track orders for assigned ASR, AEA and AE team
* Respond to internal and external requests pertaining to quotes and orders
* Understand and abide by all security and operational policies
* Embrace and Support FusionStorm's mission and core vaule


* Bachelor's degree
* 1-2 years sales and/or Customer Service experience (preferred)
* Legally eligible to work in the United States
* Familiar with commonly used concepts, practices, and procedures of providing sales quoting support
* Skill set requirements: MS Word, MS Excel, MS Outlook, Data Entry
* Superior verbal and written communication
* Ability to organize and prioritize workload
* Detail and team oriented
* Must be dependable and able to work with minimal supervision
* Outstanding interpersonal, problem-solving, time-management, and organizational and prioritizing skills
* Professional self-starter able to work independently and collaboratively with others to accomplish goals


FusionStorm is an award-winning, information technology delivery (ITD) companyTM. We combine best-of-breed products from leading vendors with a full suite of Professional and Managed Services to help our customers save money and grow their businesses. FusionStorm provides advanced technology and data center infrastructure expertise; world-class IT consulting, and managed and support services. We ensure our customer's IT investments create value and realize high returns.

FusionStorm hires extraordinary people who strive to make a difference. Our success is in large part due to our outstanding talented and dedicated employees. If you thrive on transformation, empowerment to make a difference, and identification of solutions in an innovative environment, we want you to join our team.

FusionStorm is headquartered in the San Francisco Bay Area with offices in Newark, Irvine, San Diego, Franklin Massachusetts, New York City, Cranberry Township Pennsylvania, Amsterdam Netherlands, Beijing China and Wanchai Hong Kong. For more information about FusionStorm, please visit www.fusionstorm.com.


There's so much more to enjoy about being at FusionStorm than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, FusionStorm provides an attractive mix of benefit plans to contribute to its employees' good health, future financial security and peace of mind. Please visit our website for more information about our competitive benefits package: http://www.fusionstorm.com/company/careers/beyond-rewarding-career

You must be authorized to work in the United States.

FusionStorm is an Equal Opportunity Employer with a strong commitment to supporting and retaining a diverse and talented workforce.

No AGENCIES, please. We are not obligated to pay any fees for any individuals we decide to hire.

About FusionStorm

FusionStorm is one of the only National IT Solution Providers to operate a Support Contract Services division, staffed by a dedicated team of individuals with over 20 years of combined contract service experience. We are experienced in reducing the frustration of managing support contracts across multiple vendors. Our purpose is to streamline this process and simplify the management of your maintenance contracts, providing one team with your ultimate satisfaction as our goal.