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Program Manager
Frontline Service | Cleveland, Ohio
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Job Description

Management position responsible for leading a team of professionals and support staff in the delivery of services to individuals utilizing a short-term, residential, behavioral health crisis stabilization unit. The Program Manager collaborates with members of the unit's multidisciplinary team to promote wellness and recovery for clients served. Oversees the development, implementation, monitoring and performance evaluation of services and programming. Effectively supervises, supports staff resilience and promotes the provision of trauma-informed services for clients staying at the CSU. Ensures adequate/appropriate staffing, which includes both social work, nursing and other unlicensed staff, as well as resource management, which includes food and maintenance supplies. Facilitates development of partnerships with community providers, funders and law enforcement to maximize client care. Works closely with the Director of Crisis Services to develop and support professional and personal growth of CSU staff.

Qualifications: LISW-S or PCC-S, or hold a current, valid license as a registered nurse from the Ohio Board of Nursing and hold a Master's Degree in Nursing with a specialization or concentration in Psychiatric or Mental Health Nursing.

As a winner of NorthCoast99 Best Places to Work, we have much to offer:

  • Gain valuable experience while you learn, grow and share in a small team environment.
  • Continuously challenging positions that include extensive on-site training
  • Work/life balance and focus on staff resiliency, flexible work schedule
  • Exceptional benefit package, including medical, dental, vision, retirement plan with employer match, disability
  • Promotional opportunities & career growth, invest in yourself and the community
  • Generous paid time off including vacation, sick, personal and holiday time
  • In-House trainings which include CEU's
  • Mileage reimbursement
  • Tuition Reimbursement

Company Overview:

FrontLine Service, formerly Mental Health Services, is a NorthCoast 99 Best Places to Work award winner! FrontLine Service helps over 20,000 individuals and families each year struggling with homelessness, crisis, and trauma. Founded in 1988, they serves as Cuyahoga County's provider of choice for homeless and trauma services - from emergency shelter, transitional and permanent housing to Children Who Witness Violence, suicide prevention services, Mobile Crisis, and the Violent Loss Response Team.


Applicants must be eligible to work in the specified location

About Frontline Service

FCS has the resources to handle everything from a simple e-commerce web site to IT outsourcing services. FCS has a large staff of trained professionals with expertise in: Manufacturing systems implementation and support, including database construction and ERP implementation Complex Internet systems requiring significant database design B2B and EAI applications including middleware implementations Strategic business partnerships with companies such as IBM, webMethods and Microsoft enable seamless integration of business applications and software for our clients. The satisfaction of our clients proves the value of utilizing experienced FCS professionals to act quickly and confidently. FCS has wide-ranging experience with requirement scope, design, development, integration, implementation and support of complex application systems, including: Utilize webMethods integration software to develop Internet based Business Integration for a wide range of companies and industries. Architecture Design, Partner Integration and Implementation of Vertical Business Exchanges. Design and development of Rate/Quote and Policy Generation Insurance systems. Design and development of secure online market places, with interfaces to online payment gateways. Web enabling of traditional legacy systems to effectively utilize the inherent advantages of Internet connectivity. Our associates have wide-ranging skills that fit the FCS goals of being a premier supplier of talent for sophisticated e-business applications, database driven systems development, ERP systems implementation, and general business consulting.

This company profile was created by AfterCollege and is about Frontline Service. This page is not endorsed by or affiliated with Frontline Service. For questions regarding company profiles, please email: care@aftercollege.com.