1-3 years of experience
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Employment Type:
Full time
Job Category:
Social Service
Family Support Specialist
(This job is no longer available)
Frontline Service | Cleveland, OH
Grad Date

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Job Description

Under the general supervision of the Program Manager and working as part of the SAMHSA CABHI Program in the Family Housing Department, the Family Support Specialist will provide a range of case management, prevention, assessment, and trauma specific intervention services with individuals and families who are experiencing significant emotional and behavioral difficulties related to homelessness and other traumatic life events.

The Family Support Specialist will be expected to work one-on-one with clients and families to provide ongoing supports to maintain housing, increase self-sufficiency, and pursue recovery.

Services are provided in accordance with the fidelity of the evidence-based models:

Trauma Informed Care, Motivational Interviewing, Permanent Supportive Housing and Trauma Adapted Family Connections. Completes and maintains progress notes, service logs and other pertinent documentation according to agency and regulatory service standards.


Candidates must possess a Master's degree in social work or counseling with a minimum of one year professionally supervised work in the delivery of mental health, chemical dependency and/or social services. Must have knowledge and experience working with individuals who are experiencing significant emotional and behavioral difficulties related to traumatic life events. LSW or PC required.

The hours of work are 9:00am - 5:30pm, Monday through Friday

As a winner of NorthCoast99 Best Places to Work, we have much to offer:

    • Gain valuable experience while you learn, grow and share in a small team environment.
        • Continuously challenging positions that include extensive on-site training
            • Work/life balance and focus on staff resiliency, flexible work schedule
                • Exceptional benefit package, including medical, dental, vision, retirement plan with employer match, disability
                    • Promotional opportunities & career growth, invest in yourself and the community
                        • Generous paid time off including vacation, sick, personal and holiday time
                            • In-House trainings which include CEU's
                                • Mileage reimbursement
                                    • Tuition Reimbursement

                                      Company Overview:

                                      FrontLine Service, formerly Mental Health Services, is a NorthCoast 99 Best Places to Work award winner! FrontLine Service helps over 20,000 individuals and families each year struggling with homelessness, crisis, and trauma. Founded in 1988, they serves as Cuyahoga County's provider of choice for homeless and trauma services - from emergency shelter, transitional and permanent housing to Children Who Witness Violence, suicide prevention services, Mobile Crisis, and the Violent Loss Response Team.


                                      Applicants must be eligible to work in the specified location

                                      About Frontline Service

                                      FCS has the resources to handle everything from a simple e-commerce web site to IT outsourcing services. FCS has a large staff of trained professionals with expertise in: Manufacturing systems implementation and support, including database construction and ERP implementation Complex Internet systems requiring significant database design B2B and EAI applications including middleware implementations Strategic business partnerships with companies such as IBM, webMethods and Microsoft enable seamless integration of business applications and software for our clients. The satisfaction of our clients proves the value of utilizing experienced FCS professionals to act quickly and confidently. FCS has wide-ranging experience with requirement scope, design, development, integration, implementation and support of complex application systems, including: Utilize webMethods integration software to develop Internet based Business Integration for a wide range of companies and industries. Architecture Design, Partner Integration and Implementation of Vertical Business Exchanges. Design and development of Rate/Quote and Policy Generation Insurance systems. Design and development of secure online market places, with interfaces to online payment gateways. Web enabling of traditional legacy systems to effectively utilize the inherent advantages of Internet connectivity. Our associates have wide-ranging skills that fit the FCS goals of being a premier supplier of talent for sophisticated e-business applications, database driven systems development, ERP systems implementation, and general business consulting.