1-3 years of experience
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Employment Type:
Full time
Job Category:
Mental Health
IDDT Case Manager
(This job is no longer available)
Frontline Service | Cleveland, OH
Grad Date

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Job Description

Under general supervision and working as part of the Community Psychiatric Supportive Treatment provides on-going intensive mental health interventions to persons who have a severe and persistent mental illness, chemical dependency diagnosis, and who are homeless. Completes and maintains progress notes, service logs and other pertinent documentation according to agency and regulatory service standards. Provides stage-wise interventions in accordance with the evidence based Integrative Dual Disorder Treatment (IDDT) model.

  1. Provides an array of community based, mobile services that address the individualized mental health needs of persons who have a severe and persistent mental illness, chemical dependency, and who are homeless, including but not limited to ongoing assessment of needs, coordination of services, linkage, symptom monitoring, advocacy, outreach, housing placement, and skill development. Services may be provided face-to-face or by telephone.
  2. Participates in IDDT treatment team meetings to identify client needs, motivation for change, and readiness/skills needed for change.
  3. Coordinates the development of the individualized service plan (ISP) for each assigned client. ISP must collaborative and include client's own statement of need, a specific objective and measurable steps to achieve the objective.
  4. Conducts community outreach by establishing and maintaining professional and therapeutic relationships with clients, and maintains accurate treatment documentation.
  5. Provides and/or ensures the provision of all necessary community support services as identified on the individual service plan.
  6. Initiates appropriate action and crisis intervention with individuals/clients or situations through prompt utilization of community resources.
  7. Ensures the safety and engagement of clients by providing a safe, non-threatening and supportive environment, and assists, as needed, with day-to-day operations of the agency lobby.
  8. Ensures compliance with productivity and documentation/recordkeeping standards as set by the agency in accordance with funding and accreditation requirements.
  9. Promotes recovery and increases the client's capacity to positively impact his/her own environment by assisting clients in the development of interpersonal and community coping skills, and self-management techniques for mental health and chemical dependency.
  10. Provides assistance to clients in attaining housing, entitlements and other basic resources, and establishes and maintains regular contact and follow-up requirements as specified in ISP.

Qualifications: Bachelor's degree with specialization in social, behavioral or human services with a minimum of one year professionally supervised work in the delivery of mental health, chemical dependency and/or social services. Must have a drivers license with less than 6 points and a car.


Applicants must be eligible to work in the specified location

About Frontline Service

FCS has the resources to handle everything from a simple e-commerce web site to IT outsourcing services. FCS has a large staff of trained professionals with expertise in: Manufacturing systems implementation and support, including database construction and ERP implementation Complex Internet systems requiring significant database design B2B and EAI applications including middleware implementations Strategic business partnerships with companies such as IBM, webMethods and Microsoft enable seamless integration of business applications and software for our clients. The satisfaction of our clients proves the value of utilizing experienced FCS professionals to act quickly and confidently. FCS has wide-ranging experience with requirement scope, design, development, integration, implementation and support of complex application systems, including: Utilize webMethods integration software to develop Internet based Business Integration for a wide range of companies and industries. Architecture Design, Partner Integration and Implementation of Vertical Business Exchanges. Design and development of Rate/Quote and Policy Generation Insurance systems. Design and development of secure online market places, with interfaces to online payment gateways. Web enabling of traditional legacy systems to effectively utilize the inherent advantages of Internet connectivity. Our associates have wide-ranging skills that fit the FCS goals of being a premier supplier of talent for sophisticated e-business applications, database driven systems development, ERP systems implementation, and general business consulting.