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Employment Type:
Full time
Job Category:
Supervisor II, Telephone Screeners
(This job is no longer available)
Grad Date

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Job Description

At Frontier Behavioral Health (FBH) we believe each individual employee has a special and valuable role in helping our clients reach their greatest potential. If you are looking for meaningful work in an established, supportive environment we encourage you to apply. FBH values work life balance and offers a robust benefits package and offers signing bonuses.
Come join us in our mission to provide clinically and culturally appropriate behavioral healthcare and related services to individuals of all ages in collaboration with community partners.

New Regional Crisis Hotline
Services for the Crisis Hotline are offered 24/7. Staff are hired for specific shifts.

Supervisor II 

Requirement: Master's degree in the behavioral sciences with three years' experience in clinical work and coordination of treatment services. Licensure in the state of Washington.


Provide direct supervision to assigned clinical staff. Participate in planning and evaluation of the program. Train and supervise staff, to ensure compliance and implementation of service goals and objectives. Participate in peer review, supervision, intake and diagnostic staffing's, in-house educational and administrative meetings as directed. Monitor and facilitate communication of staff, families we serve, interagency and treatment/client interaction.

Telephone Screeners 

Requirement: Master's degree in psychology or a related field; 1 year of exp working with psychiatrically impaired populations. Experience with electronic medical records preferred.

Summary: Triage calls received that are requests for assistance. Strong engagement skills and excellent customer service qualities, knowledge of mental health and substance use
disorders and knowledge of community resources are essential. Must have experience in crisis intervention, including risk assessments. Must have professional telephone skills and the ability to implement effective crisis intervention plans.

EOE, TDD 509-624-0004.

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