This job is restricted
No experience
Employment Type:
Full time
Job Category:
Supply Chain / Logistics
Transportation & Freight
Position(s) Available:
Appointment Setter
Forward Logistics | South San Francisco, California
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Job Description

We are looking for an Appointment Setter to join us. Here you will work in a fast paced environment with experienced and passionate team members with a goal of providing our most reliable services and driving profitable business growth.

This position is an entry-level position. Successful candidates will gain hands-on skills and have potential growth within the company. Note that working hours shall be M-F 6am-3pm.


Job Descriptions

  1. Manage customer requests in a timely manner.
  2. Oversee appointment system.
  3. Track cargo information and assist with dispatch operation.
  4. Work closely with our rate and billing teams to ensure integration and execution excellence.
  5. Resolve emergencies or problems.
  6. Perform additional duties and special projects as assigned by leadership.



  1. Excellent crisis management skills and exceptional interpersonal skills.
  2. Strong organizational and analytical skills.
  3. Strong ability to multi-task and to prioritize in a fast paced environment.
  4. Language: proficient in written and spoken English.
  5. No prior experience required.

About Forward Logistics

Forward Logistics is an intrastate and interstate motor carrier specializing in Loose Cargo Load (LCL), Full Container Load (FCL), Full Trailer Load (FTL), oversized cargo, and special project cargo delivery; as well as providing warehousing and distribution services.

We are looking for a Bilingual Operations Assistant to join us. This position is responsible for coordinating logistics activity and providing customer support on freight movement.   Note that working hours shall be M-F 6am-3pm.

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