Experience:
No experience
Employment Type:
Intern/Co-op
Posted:
5/22/2019
Job Category:
Project Management
Asset Retrieval Specialist Intern
(This job is no longer available)
Fortive | Pittsburgh, PA
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Job Description

Do you want your job to be more than "just a job" and go to work every day knowing you have a real and positive impact on the world you live in? Then you should apply and help contribute in a major way to Industrial Scientific's ambitious and meaningful mission of eliminating on-the-job deaths by the year 2050. Industrial Scientific is looking for their next Asset Retrieval Specialist Intern that is capable of not only delivering life-saving technologies but also helping our customers use our tools and services to their fullest functionality. If you have excellent analytical and problem-solving skills along the drive to be a part of something bigger .. please apply for our Asset Retrieval Specialist Intern position today!

What you'll do:

* Assist customers to ensure prompt return of Industrial Scientific's assets
* Construct invoicing requests for unreturned assets
* Document customer information from phone calls/emails


* Track unresolved asset cases and provide updated information regarding your contact with the customer
* Provide quality telephone and email support with a high degree of customer service and timeliness
* Must be able to approach all customer-related situations in a professional and courteous manner with an emphasis on customer satisfaction and retention.

What we need:

* Associates degree or equivalent work experience in Accounting or related field
* Knowledge or experience with customer service management systems and tools
* Proficiency with Microsoft Office products
* Excellent verbal and written communication skills along with pleasant demeanor
* Strong attention to detail, flexibility, and the ability to work independently as well as within a team setting

What we like:

* Experience with SalesForce CRM
* Customer support representative experience
* Account management or sales support experience
* Working knowledge of Industrial Scientific products or gas detection equipment