No experience
Employment Type:
Job Category:
Project Management
Asset Retrieval Specialist Intern
(This job is no longer available)
Fortive | Pittsburgh, PA
Grad Date

Not sure what types of jobs you are interested in?

Explore Jobs
Based on Your Education

Follow This Company

Job Description

Do you want your job to be more than "just a job" and go to work every day knowing you have a real and positive impact on the world you live in? Then you should apply and help contribute in a major way to Industrial Scientific's ambitious and meaningful mission of eliminating on-the-job deaths by the year 2050. Industrial Scientific is looking for their next Asset Retrieval Specialist Intern that is capable of not only delivering life-saving technologies but also helping our customers use our tools and services to their fullest functionality. If you have excellent analytical and problem-solving skills along the drive to be a part of something bigger .. please apply for our Asset Retrieval Specialist Intern position today!

What you'll do:

* Assist customers to ensure prompt return of Industrial Scientific's assets
* Construct invoicing requests for unreturned assets
* Document customer information from phone calls/emails

* Track unresolved asset cases and provide updated information regarding your contact with the customer
* Provide quality telephone and email support with a high degree of customer service and timeliness
* Must be able to approach all customer-related situations in a professional and courteous manner with an emphasis on customer satisfaction and retention.

What we need:

* Associates degree or equivalent work experience in Accounting or related field
* Knowledge or experience with customer service management systems and tools
* Proficiency with Microsoft Office products
* Excellent verbal and written communication skills along with pleasant demeanor
* Strong attention to detail, flexibility, and the ability to work independently as well as within a team setting

What we like:

* Experience with SalesForce CRM
* Customer support representative experience
* Account management or sales support experience
* Working knowledge of Industrial Scientific products or gas detection equipment