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Experience:
No experience
Employment Type:
Full time
Posted:
2/25/2013
Job Category:
Customer Service
Industry:
Other
Call Center
(This job is no longer available)
Firstsource Group Usa, Inc | Colorado Springs, CO
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Job Description

NOW HIRING
Seeking self motivated, flexible people who are passionate about their drive to sucede and deliver.

Ideal Candidates Will Have...
Solid, consistent work history
High school diploma or GED
Strong computer and communication skills
At least 6 months sales, customer service or collections experience
A drive for success and willingness to take on new challenges

**BANK OR CREDIT CALL CENTER EXPERIENCE A PLUS**

COLLECTIONS ASSOCIATES
•Analyze customer needs
•Maintain a high level of customer service
•Negotiate payment arrangements and offer payment alternatives and solutions
•Take ownership of follow-up work necessary to service customer and promote first call resolution
FRAUD ASSOCIATES
•Analyze accounts and applications to determine if fraudulent activity is present
•Handle large number of calls (internal and external customers) while maintaining a positive attitude
•Take ownership of any follow-up work required to promote first call resolution for customer
•Adhere to compliance regulations and security policies
SALES & SERVICE ASSOCIATES
•Receive inbound calls from credit card customers
•Listen actively and establish rapport
•One call resolution
•Up Sale & Cross Sale
•BI-LINGUAL SKILLS A PLUS!!

Full Time Positions - Competitive Salary - Paid Time Off - Paid Training - Health Insurance - Life Insurance - 401K

Firstsource
5725 Mark Dabling Boulevard, Suite 200
Colorado Springs, Co 80919
(Rockrimmon Exit - West of I-25)
*Contact Recruiting at 719-533-3503
www.firstsource.com

Job posted via
IND Colorado Springs Gazette