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Seeking self motivated, flexible people who are passionate about their drive to sucede and deliver.
Ideal Candidates Will Have...
Solid, consistent work history
High school diploma or GED
Strong computer and communication skills
At least 6 months sales, customer service or collections experience
A drive for success and willingness to take on new challenges
**BANK OR CREDIT CALL CENTER EXPERIENCE A PLUS**
Analyze customer needs
Maintain a high level of customer service
Negotiate payment arrangements and offer payment alternatives and solutions
Take ownership of follow-up work necessary to service customer and promote first call resolution
Analyze accounts and applications to determine if fraudulent activity is present
Handle large number of calls (internal and external customers) while maintaining a positive attitude
Take ownership of any follow-up work required to promote first call resolution for customer
Adhere to compliance regulations and security policies
SALES & SERVICE ASSOCIATES
Receive inbound calls from credit card customers
Listen actively and establish rapport
One call resolution
Up Sale & Cross Sale
BI-LINGUAL SKILLS A PLUS!!
Full Time Positions - Competitive Salary - Paid Time Off - Paid Training - Health Insurance - Life Insurance - 401K
5725 Mark Dabling Boulevard, Suite 200
Colorado Springs, Co 80919
(Rockrimmon Exit - West of I-25)
*Contact Recruiting at 719-533-3503
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