1-3 years of experience
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Employment Type:
Part time
Job Category:
Part Time Front Desk Receptionist
(This job is no longer available)
FirstService Residential | Fredericksburg, VA
Grad Date

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Job Description

Do you aim high? Are you genuinely helpful? Are you looking for a place where you can make a difference, receive ongoing support and training, and build a rewarding, long-lasting career? Then you may be a good fit for FirstService Residential, North America's foremost property management firm. We're all about our associates, and as we continue to grow, we're looking for even more quality people who share our dedication to doing what's right, improving residents' quality of life, building great relationships and truly making a difference for their clients, their colleagues and themselves. Is that you? If so, we think you should get to know us.

Who We Are: FirstService Residential is the largest manager of residential communities in North America, overseeing more than 5,600 properties and over 1.3 million residential units. FirstService generates more than $2.3 billion in annual revenue and has more than 23,000 employees worldwide. More information is available at www.firstserviceresidential.com.

FirstService Residential is currently seeking a Front Desk Attendant in the Fredericksburg, VA area.

Primary Responsibilities: Meets and greets residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms

Additional Responsibilities:

* Demonstrates excellent customer service, communication and time management skills.

* Monitors Emergency Response System.

* Greets and directs Residents, guests and invitees.

* Receives and logs all packages/deliveries, if applicable

* Monitors and controls Electronic Security Control Systems, if applicable

* Responds to emergency situations in a timely and efficient manner.

* Monitors and controls access to the building.

* Maintains daily log, incident reports, work order forms, etc.

* Resolves and follows-up on all complaints/issues

* Maintains a safe and secure environment throughout the building/property(s).

* Handles monetary transactions for events, programs, etc.

* Follows safety procedures and maintains a safe work environment.

* Other duties as required


* High school diploma or equivalency preferred.

* College level courses in business or hospitality preferred.

* Two (2) years of business experience preferred.

* Demonstrates working knowledge of Microsoft Office: Excel, Word

* Effective written and verbal communication skills.

* Multiple language fluency is desirable.

* Strong customer service, communication and interpersonal skills required

About FirstService Residential

FSR is a subsidiary of FirstService Corporation (NASDAQ: FSRV, TSX: FSV), a global leader in the rapidly growing real estate services sector, providing a variety of services in: commercial real estate, residential property management, and property services. As one of the largest property managers in the world, FirstService manages more than 2.3 billion square feet of residential and commercial properties through its three industry-leading service platforms: Colliers International, the third largest global player in commercial real estate services; FirstService Residential Management, the largest manager of residential communities in North America; and Property Services, including Field Asset Services, one of America's largest providers of property preservation and distressed asset management and FS Brands, one of North America's largest providers of property services through franchise networks. FirstService generates over US$2.2 billion in annual revenues and has more than 20,000 employees worldwide. More information about FirstService is available at www.firstservice.com.