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Intern (Seasonal)
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Job Description

Position Description Overview

First Data's Operations and Call Center functions are focused on providing the outstanding client service, support and experiences that are critical to our ongoing success. Our Operations owner-associates are responsible for the stability of our global network infrastructure by helping our financial institution clients with various aspects of transaction processing, including statement management, card production and ticket-issue resolution. This internship will support our Omaha Operations with a laser sharp focus on engagement and employee retention. The intern will work hand-in-hand with a strong team of HR Generalists and various HR Centers of Excellence.

Job Responsibilities

* Reporting to the Vice President of Human Resources in support of our Operations busines, the HR Intern will gain exposure to a full suite of Human Resources team activities in order to broaden his/her familiarity with the practical application of Human Resources. Our intern will learn about how to provide guidance, advice, and support to assigned business unit employees and managers on all functional areas of Human Resources management. Specific exposure areas including but not limited to: HR Policies and Procedures, HR Reporting and Analysis, Employee Relations, Program Management, Talent Acquisition, EEO/AAP guidelines and administering effective human relations programs that support the company's corporate objectives. The intern will move between HR Generalist areas, talent acquisition and the HR Service Center in order to provide a broad and enriching experience. The desired outcome would be that the intern would gain a comprehensive knowledge of how Human Resources is conducted in a Fortune 500 environment.

Job Requirements

* Currently pursuing a Bachelors in Business Administration or Human Resources - Ideal candidate will have traits such as high-energy, flexible, problem solver, and detailed that is accustomed to managing multiple priorities at once. - Candidate must be proficient in Excel, Outlook, and PowerPoint. - Works on a variety of Human Resource matters, spanning all HR centers of expertise with a high level of focus on operations roles including production, call center, and front line employee engagement. - PeopleSoft, OASIS, HR Help Desk


* Working with Microsoft Office
* Accuracy / Attention to Detail
* Office Administration
* Word Processing Software
* Spreadsheet Software
* Calendaring
* Site Security
* Customer Support Policies, Standards and Procedures

First Data (NYSE: FDC) is a global leader in commerce-enabling technology, serving approximately six million business locations and 4,000 financial institutions in more than 100 countries around the world. The company's 22,000 owner-associates are dedicated to helping companies, from start-ups to the world's largest corporations, conduct commerce every day by securing and processing more than 3,000 transactions per second and $2.4 trillion per year. To learn more about First Data, visit FirstData.com.

First Data is an Affirmative Action - Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)

First Data provides equal opportunities to all employees and applicants for employment without regard to sex, race, color, religion, marital status, national origin, age, genetic information, sexual orientation, gender (including gender identity/expression), disability, veteran status and military status, pregnancy or pregnancy-related medical conditions, or any other factor that may be protected by law.