Experience:
1-3 years of experience
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Employment Type:
Full time
Posted:
9/1/2017
Job Category:
Sales
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Sales and Service Representative/Teller Job
First Citizens Bank | Johnson City, Tennessee
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Job Description

Sales and Service Representative/Teller
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Job ID #: 29144
Location: TN-Johnson City
Functional Area: Branch Retail - Operations
Employment Type: Full-Time Non-Exempt
Education Required: High School Diploma
Experience Required: Less than 1 year
Days and Hours: 8:00-5:00 Mon-Fri
Physical Address: 1067 Hamilton Pl Johnson City, TN 37604
Department Name: Tri Cities Branch


Position Description

The Sales & Service Representative I perform teller transactions; basic service and maintenance; deliver access products and services; identify referrals for branch and specialty partner sales. Entry level with less than 1 year experience.

Principal Accountabilities:

Service & Sales Referrals:
Regularly create value added conversations with customers to uncover opportunities to make quality referrals to branch or other business partners.

Use problem-solving, listening, understanding and responding techniques to address a customer's immediate needs and when appropriate, link need to a solution where there is an opportunity to expand or retain a relationship.

Risk Mitigation:
Adhere to all regulations and Bank policies, procedures and delegated authorities.

Manage credit, operational, reputational, regulatory and legal risks related to personal interactions, customer transactions and financial exposures.

Act as a first line of defense in the identification of risk.

Complete required training and any Continuing Education by established deadlines.

*This position may be filled as an SSR I or SSR II.

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Position Requirements

Basic Qualifications:
High School Diploma or GED with a minimum of 6 months experience in a cash handling, sales or customer service role.

Preferred Qualifications:
Bi Lingual Preferred but not required

First Citizens Bank is an equal opportunity employer that does not discriminate against applicants on the bases of race, color, religion, national origin, sex, age, disability, veteran or military status, sexual orientation, gender identity, genetic information, or any other legally protected status.

About First Citizens Bank

First Citizens BancShares Inc. has over $21 billion in assets. BancShares' banking subsidiaries, First Citizens Bank and IronStone Bank, provide a broad range of financial services to individuals, businesses, professionals and the medical community through a network of over 400 branch offices, telephone banking, online banking and ATMs. BancShares is one of Forbes' Platinum 400 Best Big Companies in America. Founded in 1898, First Citizens Bank today operates in North Carolina, Virginia, West Virginia, Tennessee, Maryland, Florida, Washington state and Southern California. The bank has received multiple national awards for customer satisfaction, sustained profitability and overall stability and security, including a five-star superior ranking by independent banking rating firm BauerFinancial Inc. and Greenwich Excellence Awards for Business Banking.

This company profile was created by AfterCollege and is about First Citizens Bank. This page is not endorsed by or affiliated with First Citizens Bank. For questions regarding company profiles, please email: care@aftercollege.com.