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Business Systems Analyst II Job
First Citizens Bank | Raleigh, North Carolina
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Job Description

Business Systems Analyst II
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Job ID #: 29096
Location: NC-Raleigh
Functional Area: Information Technology
Employment Type: Full-Time Exempt
Education Required: High School Diploma
Experience Required: 2 years
Days and Hours: M-F / 8-5
Physical Address: 100 East Tryon Road, Raleigh, NC 27603
Department Name: Information Technology

Position Description

First Citizens Bank is one of the top financial services providers in the nation, recognized and awarded for our customer satisfaction, sustainable profitability, and overall stability and security. Our associates make First Citizens Bank a great place for our clients to do business. Those who grow, achieve and succeed with First Citizens Bank are those who share our core values of integrity, service excellence and stability.

As a Business Systems Analyst II, you will be a member of the bank's Architecture, Strategy & Integration team. This position will support the bank's Digital Channels. This position will support the Digital Banking, Business Online Banking, and firstcitizens.com platforms.

Additional responsibilities:
- Lead requirements gathering meetings and working closely with multiple business partners on a regular basis.
- Advocate for our business partners in project meetings and in their designs.
- Serve in a rotation providing 24-hour production support, including weekends and holidays (During the support week rotation, during major incidents, or releases, this individual may be required to work beyond the normal work schedule based on support needs).

**Position may be filled as a Senior Business Systems Analyst depending on the experience of the applicant.

Position Requirements

Basic Qualifications:
Bachelor's degree with minimum of 2 years IT experience.
Associate degree with minimum of 4 years IT experience.
High School Diploma/GED with minimum of 6 years IT experience.

- A minimum of three years of gathering business requirements.
- A minimum of 3 years of QA scripting and testing experience.
- A minimum of 3 years of Data Analysis experience.
- Demonstrated Critical Thinking Skills.
- Effective Communication skills.
- Effective Organization and Time management skills.
- Demonstrated Facilitation and Presentation skills.
- Strong Interpersonal skills.
- Negotiation skills.
- Thoroughness.
- Detail-oriented.
- Technical Acumen.
- Proficient in software including Microsoft Word, Excel and PowerPoint, and Visio.
- Adherence to process and methodology requirements.
- Proven ability to interact with external third parties, like vendors.
- Awareness of Project Management methodology.

Preferred Qualifications:
- Previous FCB IT experience.

First Citizens Bank is an equal opportunity employer that does not discriminate against applicants on the bases of race, color, religion, national origin, sex, age, disability, veteran or military status, sexual orientation, gender identity, genetic information, or any other legally protected status.

About First Citizens Bank

First Citizens BancShares Inc. has over $21 billion in assets. BancShares' banking subsidiaries, First Citizens Bank and IronStone Bank, provide a broad range of financial services to individuals, businesses, professionals and the medical community through a network of over 400 branch offices, telephone banking, online banking and ATMs. BancShares is one of Forbes' Platinum 400 Best Big Companies in America. Founded in 1898, First Citizens Bank today operates in North Carolina, Virginia, West Virginia, Tennessee, Maryland, Florida, Washington state and Southern California. The bank has received multiple national awards for customer satisfaction, sustained profitability and overall stability and security, including a five-star superior ranking by independent banking rating firm BauerFinancial Inc. and Greenwich Excellence Awards for Business Banking.

This company profile was created by AfterCollege and is about First Citizens Bank. This page is not endorsed by or affiliated with First Citizens Bank. For questions regarding company profiles, please email: care@aftercollege.com.