Guaranty Bank Relationship Banker II - Blaine
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Job ID #: 28765
Location: MN-Blaine
Functional Area: Branch Retail - Sales
Employment Type: Full-Time Non-Exempt
Education Required: High School Diploma
Experience Required: 1 year
Days and Hours: varies M-F 10-7
Physical Address: 668 County Rd
Department Name: Retail Banking


Position Description

Guaranty Bank is now a division of First Citizen's Bank and Trust Company (First Citizen's Bank)

If you enjoy investing in people and letting them know they matter, then working as a Retail Sales Relationship Banker II with Guaranty Bank is where you should be! Become part of a family oriented community bank where you have a voice and your contributions have a large impact on the organization

As a Retail Sales Relationship Banker II you will represent Guaranty Bank as a champion of hardworking people to provide exceptional customer service through educating customers on our products and solutions to help them achieve their financial dreams.

A successful Retail Sales Relationship Banker II has a passion for serving hardworking people throughout the community. They take pride in their position while valuing their customers and maintaining professionalism and positivity with each interaction. They embody our long-term commitment to our customer by listening to our customer's needs and working hard to meet them.
What you'll do:

- Provide exceptional customer service through presenting solutions to customer's financial situations and accurately processing customer transactions in accordance with bank policies
- Build strong relationships with customers to fully understand their banking needs
- Introduce new products and solutions to customers and be willing to ask for referrals
- Consult with current and potential customers to analyze their financial needs and present products and solutions through discussions in the aisles of our grocery store partners and participating in offsite events
- Assume responsibility in absence of the Branch Manager and Assistant Branch Manager.
- Perform overrides on various teller transactions to ensure accuracy and that proper procedures are followed
- Responsible for security and the maintenance of proper cash requirements in teller drawers, the vault, and atm.
- Follow up on sales leads, open new accounts, and recommend alternative solutions based on customer's banking needs
- Maximize the number of customer relationships
- Complete daily teller duties included but not limited to accurately handling money, processing customer transactions and requests, and resolving any customer issues.
- Other duties and tasks as assigned

Position Requirements

Basic Qualifications:
- High School Diploma or General Education Degree (GED) is required
- Minimum of 1 year+ of retail sales/service

Additional Qualifications:
- The following personality traits to be successful in our culture: Respectful, Trustworthy, Approachable, Innovative, and Passionate
- Strong commitment to customer service with excellent verbal/written communication and a confident, self-starter with strong negotiation skills
- Team oriented, adaptable, coachable, dependable, with a strong work ethic

Benefits:

- Bonus potential
- Paid holidays and generous paid time off plan
- Medical, dental, life, vision, disability insurance, along with a wellness program
- 401(k) retirement savings plan
- Opportunities for advancement

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Women, minorities, veterans and workers with disabilities are strongly encouraged to apply.

First Citizens Bank is an equal opportunity employer that does not discriminate against applicants on the bases of race, color, religion, national origin, sex, age, disability, veteran or military status, sexual orientation, gender identity, genetic information, or any other legally protected status.