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Employment Type:
Part time
Job Category:
TOS Specialist Key (Item Processing/10 Key/Data Entry/Part-Time) BENEFITS OFFERED Job
(This job is no longer available)
First Citizens Bank | Hendersonville, NC
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Job Description

TOS Specialist Key (Item Processing/10 Key/Data Entry/Part-Time) BENEFITS OFFERED
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Job ID #: 29051
Location: NC-Hendersonville
Functional Area: Banking - Operations
Employment Type: Part-Time Non-Exempt > 20 hours
Education Required: High School Diploma
Experience Required: 1 year
Days and Hours: Monday - Friday, 2:00pm - 8:00pm
Physical Address: 539 N. Main St.
Department Name: Hendersonville Transaction Processing

Position Description

Responsible for the daily workflow and processing within the department. Ensure that all work has been completed and departmental deadlines are met. Make recommendations for improvements using knowledge of information systems, Bank functions and the legal and regulatory environment. Analyze and recommend changes to systems and operational procedures that will improve the delivery of service to customers. Resolve any problems, issues or questions to ensure customer satisfaction and to maintain relationships with other client banks. Comply with all federal, state and other governmental rules and regulations.

Note: This position can be filled as a level I or II depending on the selected candidate's skills and work experience.

Position Requirements

Basic Qualifications:
High school diploma or GED with 1 year work experience.

Additional Requirements:
Ability to communicate effectively in a professional manner.
Ability to work under deadlines.
Ability to provide quality customer service to associates and customers.
Successful completion of a 10 key assessment or internal department production statistics.

Other Preferred Qualifications:
Strong decision making, problem solving and research skills.
Ability to think creatively, analyze data, with attention to detail.
Knowledge of mainframe applications.
Experience with Microsoft Word.

First Citizens Bank is an equal opportunity employer that does not discriminate against applicants on the bases of race, color, religion, national origin, sex, age, disability, veteran or military status, sexual orientation, gender identity, genetic information, or any other legally protected status.

About First Citizens Bank

First Citizens BancShares Inc. has over $21 billion in assets. BancShares' banking subsidiaries, First Citizens Bank and IronStone Bank, provide a broad range of financial services to individuals, businesses, professionals and the medical community through a network of over 400 branch offices, telephone banking, online banking and ATMs. BancShares is one of Forbes' Platinum 400 Best Big Companies in America. Founded in 1898, First Citizens Bank today operates in North Carolina, Virginia, West Virginia, Tennessee, Maryland, Florida, Washington state and Southern California. The bank has received multiple national awards for customer satisfaction, sustained profitability and overall stability and security, including a five-star superior ranking by independent banking rating firm BauerFinancial Inc. and Greenwich Excellence Awards for Business Banking.