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Cash & ATM Logistics Analyst Job
First Citizens Bank | Raleigh, North Carolina
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Job Description

Cash & ATM Logistics Analyst
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Job ID #: 28763
Location: NC-Raleigh
Functional Area: Banking - Operations
Employment Type: Full-Time Exempt
Education Required: High School Diploma
Experience Required: 4 years
Days and Hours: Monday - Friday
Physical Address: 100 E. Tryon Road, Raleigh, NC 27603
Department Name: Bank Operations

Position Description

Ensure ATM customers receive consistent quality, timely delivery, and sustained availability of the ATM channel. Implements all ATM projects including ATM installations and removals. Manage ATM and armored transportation vendor relationships. Analyze and evaluate ATM performance and trends.


Position Requirements

Basic Requirements:
Bachelor degree with a minimum of 4 years banking operations or ATM operations experience.
High school diploma or GED with a minimum of 8 years banking operations or ATM operations experience.

Additional Requirements:
Demonstrated ability to solve business problems utilizing creative thinking.
Solid understanding of financials, analytics, and performance measurement.
Ability to communicate with a wide range of levels within the organization.
Strong customer service skills.
Excellent written and verbal communication skills.
Ability to work in fast-paced environment and able to meet hard deadlines.
Proficient in Microsoft Office especially Excel.
Strong interpersonal / teamwork skills with a demonstrated willingness to share knowledge and best practices across the team.

Other Preferred Qualifications:
Experience with report creation tools such as Cognos.
Experience with configuration of ATM monitoring software such as Gasper.
Vendor management.
Strong ATM industry knowledge.

We are an Equal Opportunity Employer and do not discriminate against applicants due race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or other legally protected status.

About First Citizens Bank

First Citizens BancShares Inc. has over $21 billion in assets. BancShares' banking subsidiaries, First Citizens Bank and IronStone Bank, provide a broad range of financial services to individuals, businesses, professionals and the medical community through a network of over 400 branch offices, telephone banking, online banking and ATMs. BancShares is one of Forbes' Platinum 400 Best Big Companies in America. Founded in 1898, First Citizens Bank today operates in North Carolina, Virginia, West Virginia, Tennessee, Maryland, Florida, Washington state and Southern California. The bank has received multiple national awards for customer satisfaction, sustained profitability and overall stability and security, including a five-star superior ranking by independent banking rating firm BauerFinancial Inc. and Greenwich Excellence Awards for Business Banking.

This company profile was created by AfterCollege and is about First Citizens Bank. This page is not endorsed by or affiliated with First Citizens Bank. For questions regarding company profiles, please email: care@aftercollege.com.