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Employment Type:
Full time
Job Category:
Loan Records Specialist Job
First Citizens Bank | Raleigh, North Carolina
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Job Description

Loan Records Specialist
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Job ID #: 28773
Location: NC-Raleigh
Functional Area: Banking - Operations
Employment Type: Full-Time Non-Exempt
Education Required: High School Diploma
Experience Required: Less than 1 year
Days and Hours: Monday - Friday 7:00am - 4:00pm
Physical Address: 100 E. Tryon Road, Raleigh, NC 27603
Department Name: Central Loan Operations - Loan Image

Position Description

Responsible for supporting Central Loan Services, the branches and other Bank departments regarding archiving, retrieval, and research of loan document records in paper, film and imaging media. Ensure that all work has been completed and departmental deadlines were met. Resolve any problems, issues or questions, both verbally and in writing, to ensure customer satisfaction and to maintain productive relationships with other Bank departments. Comply with Bank policies and federal, state and other governmental rules and regulations for multiple banks in multiple states.

Note: This position can be filled as a level I or II depending on the selected candidate's skills and work experience.

Position Requirements

Basic Qualifications:
High school diploma or GED with a minimum of 6 months clerical or administrative experience.

Additional Requirements:
General knowledge of Microsoft Word, Excel, Outlook, and internet browser.
General knowledge of the systems and applications.
General knowledge of film, imaging, and reader/printer equipment.
Data entry skills.
Ability to work within strict time constraints.
Ability to exercise good judgment.
Attention to detail and the ability to perform in a demanding production environment.
Working knowledge of applicable federal regulations and state laws in a multi-state environment.
Ability to work in close working conditions.
Ability to file and maintain documents using alpha and numeric systems.

We are an Equal Opportunity Employer and do not discriminate against applicants due race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or other legally protected status.

About First Citizens Bank

First Citizens BancShares Inc. has over $21 billion in assets. BancShares' banking subsidiaries, First Citizens Bank and IronStone Bank, provide a broad range of financial services to individuals, businesses, professionals and the medical community through a network of over 400 branch offices, telephone banking, online banking and ATMs. BancShares is one of Forbes' Platinum 400 Best Big Companies in America. Founded in 1898, First Citizens Bank today operates in North Carolina, Virginia, West Virginia, Tennessee, Maryland, Florida, Washington state and Southern California. The bank has received multiple national awards for customer satisfaction, sustained profitability and overall stability and security, including a five-star superior ranking by independent banking rating firm BauerFinancial Inc. and Greenwich Excellence Awards for Business Banking.

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