Experience:
1-3 years of experience
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Employment Type:
Full time
Posted:
6/20/2017
Job Category:
Health Care Provider
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Loan Services Specialist (Paid Out Processing) Job
First Citizens Bank | Raleigh, North Carolina
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Job Description

Loan Services Specialist (Paid Out Processing)
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Job ID #: 28729
Location: NC-Raleigh
Functional Area: Banking - Operations
Employment Type: Full-Time Non-Exempt
Education Required: High School Diploma
Experience Required: 1 year
Days and Hours: Monday - Friday 7:00am - 4:00pm or 8:00am - 5:00pm
Physical Address: 100 E. Tryon Road, Raleigh, NC 27603
Department Name: Central Loan Operations


Position Description

Responsible for the daily workflow within the Paid Out Processing department, which may include review, processing or servicing of loan documentation and support. Ensure that all work has been completed and departmental deadlines have been met. Analyze and recommend changes to systems and operational procedures that will improve the delivery of service. Resolve any problems, issues or questions, both verbally and in writing, to ensure customer satisfaction and to maintain productive relationships with other bank departments. Comply with bank policies and federal, state and other governmental rules and regulations for multiple banks in multiple states.

Note: This position can be filled as a level I or II depending on the selected candidate's skills and work experience.

Position Requirements

Basic Qualifications:
High school diploma or GED with a minimum of 1 year experience in banking, financial, or insurance services.

Additional Requirements:
General knowledge of Microsoft Word, Excel, Outlook and Internet Browser.
Working knowledge of loan related documentation.
General knowledge of the systems and applications.
Ability to exercise good judgment.
Ability to communicate effectively in oral and written communications.
Attention to detail and the ability to perform in a demanding production environment.
Working knowledge of applicable federal regulations and state laws in a multi-state environment.

Other Preferred Qualifications:
Preferred experience in processing and researching paid out loan documents, including satisfactions of real estate documents, vehicle titles, UCCs, and other related documents at a multi-state level.

We are an Equal Opportunity Employer and do not discriminate against applicants due race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or other legally protected status.

About First Citizens Bank

First Citizens BancShares Inc. has over $21 billion in assets. BancShares' banking subsidiaries, First Citizens Bank and IronStone Bank, provide a broad range of financial services to individuals, businesses, professionals and the medical community through a network of over 400 branch offices, telephone banking, online banking and ATMs. BancShares is one of Forbes' Platinum 400 Best Big Companies in America. Founded in 1898, First Citizens Bank today operates in North Carolina, Virginia, West Virginia, Tennessee, Maryland, Florida, Washington state and Southern California. The bank has received multiple national awards for customer satisfaction, sustained profitability and overall stability and security, including a five-star superior ranking by independent banking rating firm BauerFinancial Inc. and Greenwich Excellence Awards for Business Banking.

This company profile was created by AfterCollege and is about First Citizens Bank. This page is not endorsed by or affiliated with First Citizens Bank. For questions regarding company profiles, please email: care@aftercollege.com.