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Sam I
Fifth Third Bank | Cincinnati, Ohio
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Job Description

Make banking a Fifth Third better®

We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.


Responsible for generating revenue (primarily interchange revenue) via increased dollar spend on strategically assigned commercial card and payment network solutions. Works closely with internal business partners (Relationship Managers, Treasury Management Officers, and

Supplier Enablement team members) and client contacts (CFO, Accounting/Financial leadership positions, Accounts Payable/Purchasing contacts) to identify accounts payable or T&E spend dollars of assigned clients that could be "cardable" transactions (either plastic, ghost cards, virtual cards, etc.) or be automated as an ACH through a payment network. Develops detailed understanding of a client's financial and operational payables processes, key decision criteria, technology, and market competition in support of delivering increased spend dollars on

assigned card programs and payment network solutions. Responsible for involvement in the sales planning, marketing, strategic deployment of approach, and product development/enhancement launches.

The career progression of this role will be likely lead to a SAM 2 role for professional development.


* Collect data and format the standard reporting for annual/periodic client meetings.
* Extract relevant information from SMART Optimizer (MasterCard) tool, McKinsey commercial card data, and client dashboard information.
* Construct a presentation for the client that will drive client satisfaction, motivate higher spend behavior, and improve overall program adoption.
* Meet with the client (mostly via phone) to understand client needs and kick-off initiatives to drive higher spend (e.g. AP file refresh).
* Highlight and prioritize opportunities for payables capture throughout the portfolio.
* Work with the customer to transfer spend to card; establish vendor strategy.
* Support the implementation process for ePay (e.g. attend calls) to ensure customer needs are met.
* Track vendor enablement campaigns, share ongoing results with client, update strategy, and determine next steps.
* Work with clients to remediate instances where vendors agree to accept card but spend never materializes.
* Assist as necessary in the sales efforts to acquire and on-board new (and retain existing) Commercial Card and Payment Network programs.
* Devise and execute a sales approach/plan to achieve targeted spend growth on assigned Commercial Card programs.
* Engage and work with the Supplier Enablement Team to drive targeted campaigns to gain "card" adoption from the suppliers of assigned programs.
* Engage and work with defined business partnerships to drive targeted campaigns to gain transactional volume in appropriate payment networks from the suppliers/vendors of assigned clients.
* Provide necessary support and service to assigned programs/clients to ensure client satisfaction to maintain spend volume and drive additional revenue opportunities.
* Maintain lines of communication with RM's/TM's individually and as a group re: jointly shared clients.
* Consistently review the spend growth opportunities with RMs/TMs to ensure they are advised of sales strategies and status.
* Identify opportunities in sales pipeline and manage them from identification through closure to obtain financial goals.
* Maintain pipeline of opportunities to support financial and resource forecasting, including reporting.
* Maintain and enhance industry knowledge via conferences, industry periodicals, market segment studies, focus groups, whitepapers, etc.


* Undergraduate degree or equivalent experience required.
* 3 to 5 years of Treasury Management experience with a focus in Sales, Implementation/On-boarding or Product Management related to the commercial card industry preferred.
* Ability to consult with clients to identify spend and growth opportunities.
* Excellent oral and written communication skills.
* Strong customer service delivery approach and acumen.
* Demonstrate ability to interact cross functionally, internally and externally.
* Must be able to work independently with minimal supervision to develop a business plan, prioritize work activity and achieve business results.
* Advanced proficiency in Word, PowerPoint, Excel, and related TM solution systems.
* Travel maybe required


LOCATION -- Cincinnati, Ohio 45263

Fifth Third Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

About Fifth Third Bank

Fifth Third Bank is a diversified financial services company headquartered in Cincinnati, Ohio. The Company has $71 billion in assets, operates 16 affiliates with 930 full-service Banking Centers, including 139 Bank MartĀ® locations open seven days a week inside local grocery stores and 1,831 JeanieĀ® ATMs. The financial strength of Fifth Third's affiliate banks continues to be recognized by rating agencies with deposit ratings of AA- and Aa2 from Standard & Poor's and Moody's, respectively.

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